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Rog Strix Scar 18 (2023) G834JY Not Turning ON

LamsGT
Level 7

Hi Rog Family,

I am writing this to seek help from anyone here experiencing the same issue as mine, I went through  similar posts but all of them were having the laptop actually powered ON, keyboard ON but no screen or no boot up. Mine seems dead, when pushing Power button, I see the start of the keyboard animation starting from Num pad for 0.5 Second then dead! when I leave the AC cord plugged  the battery LED  flashs static for 12sec with solid white then 1 second OFF then repeats. I tried to power it ON only with AC cord, removed the battery for 15min, holding the power button for 40 sec, nothing works, it feels like there is a short somewhere or failure of something in the power circuit. I tried to blow inside and check for any metalic debris or  any mis connected plug inside ...nothing aprears off. I tried to power it without rams and ssds still the same issue. any sort of help would be great from the cummunity. thanks

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3 REPLIES 3

LamsGT
Level 7

Quick

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Update:

After opening up the radiator part, fount that GPU die was having a none covered area in the middle, and would say 50% of the liquid metal spilled all around, none of it was on the motherboard though. Disconnected the battery and cleaned the whole MB, then collect and re applied liquid metal..and it works 💪 

 

JuppyX
Level 7

Hello I have the same laptop, and, ******, the same problem, and I just found I donat have warranty for him because I am the second buyer, whatever... So, I just opened up, and I think I found the same problem, the gpu chip it was not covered whith that paste, it was almost dry, I tried to colect and put it back but I think is not enough, I am thinking to clean with Isopropyl alcohol and change with New one. My laptop just turned off when I was playing some FC24, and suddenly turn off, now is turning on, but no boot, only rgb Light and fans work, the usb ports working but he don't wan't to boot... Hope it will work with new metal paste...

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Good luck on that. it sounds like you had a severe thermal throttle. I use to track temperatures on HWinfo64 whatever i do with the thermal paste, I always have it showing thermal throttle on the CPU under load max 94 or 96 degrees. never on the GPU tho.

following the above Update, I had an issue with Headphone jack then the PC didn't boot and had the same symptoms as yours. it turned out that my BIOS was corrupted. a direct flash of the bios on the Motherboard was required to fix it. however I still have the issue of the headphone jack not working. not sure what to do about it