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04-14-2023 01:10 PM
i bought the G733CX with 3080TI und 12950 i9 in November 2022 and what can i say, these 4000€ were wasted.
i'm really disappointed.
I was very happy to play now F1 22 with max Raytracing und in WQHD but after 30 Minutes the PC shutdown and can't be started for the next 5 Minutes.
Temperatures were around 85 - 90 °C for both CPU and GPU.
CPU was around 30% usage und the GPU always at 100%!!!!! during the game.
I contacted the Support and send the Laptop to the repair.
They advised me to reset the Laptop before und i tried it.
The installation of Win11 stopped at 64% and started a loop of rebooting for 45 Minutes without any progress.
They received my Laptop on 24.03.2023 and sent it back 3 Weeks later.
The Support can not find any Hardware problem and can not reproduce it.
So nothing has been done during these 3 Weeks, what can solve the problem.
I unpacked it, switched it on, installed the Win11 updates and the new BIOS update 316 (Before 314 was installed).
I installed F1 22 again and was full of joy and exited that i was able to play it now for 9 Hours without a shoutdown.
I complimented the Laptop and asked for forgivnes, that i called him "Arschkarte". 😄
But 20 Minutes later it started again.
Arschkarte switched of again and could not be started for 5 Minutes.
That was today.
Now if I start the game, I only can play it for 10 Minutes, until Arschkarte (Laptop) switches off.
Now I only want my Money back, that i can buy a new Laptop from a different company.
The XMG from Schenker are good.
There I can get a 4080 with an i9 13900 for only 3800€👍
04-14-2023 01:56 PM
That is either a duff cooling assembly, or improper application of the liquid metal. RMA or return that laptop.
As amazing as liquid metal is, it requires specific application to work properly. Basically the LM on the Die needs to be rubbed thoroughly across the whole die and also the cold plate. So when the surfaces meet it sort of pools, like when you bridge 2 drops of water kinda thing. Otherwise it almost acts hydrophobic in a way and gives terrible thermal transfer. Unfortunately, ASUS have had a fair few of these instances of poor application from factory, to remedy it yourself voids the warranty though, so it's RMA or a return.
Hope this explains the problem a little for you.
04-14-2023 03:31 PM
thx for that info
i already contacted the support by mail regarding my former RMA Number and informed them that it is still not solved
i have to wait now for the answer on monday
i already told them, that i would prefer to receive my money back