08-17-2025 08:37 PM
Hello,
Just like the title says, I have a G614JVR laptop and I'm unable to get the speakers to work.
I've downloaded the Realtek audio driver for Win 11 Driver from the ASUS website for my laptop.
Anyone have a similar issue/solution?
Thanks in advance.
Solved! Go to Solution.
08-17-2025 09:13 PM
DriverStoreExplorer.v0.12 .88 > delete all 1. Intel Smart Sound (ISST) 2. Realtek 3. Cirrus drivers (use the refresh button to make sure all copies are deleted)
disable the Internet and install in priority strictly in order:
1. ISST
2. Cirrus
3. Realtek
if you trust Microsoft update, then you will get csaudio.inf without the csaudioext.inf directory, it contains calibration files for speakers without which the sound will not work. that is, Cirrus must be downloaded from the asus website, this driver is the most complete in content.
08-17-2025 09:13 PM
DriverStoreExplorer.v0.12 .88 > delete all 1. Intel Smart Sound (ISST) 2. Realtek 3. Cirrus drivers (use the refresh button to make sure all copies are deleted)
disable the Internet and install in priority strictly in order:
1. ISST
2. Cirrus
3. Realtek
if you trust Microsoft update, then you will get csaudio.inf without the csaudioext.inf directory, it contains calibration files for speakers without which the sound will not work. that is, Cirrus must be downloaded from the asus website, this driver is the most complete in content.
08-18-2025 10:39 AM
That did the trick, thanks.