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ROG Strix G614JVR Sound Driver Issue

DM_Seahorse
Level 7

Hello,

Just like the title says, I have a G614JVR laptop and I'm unable to get the speakers to work. 

I've downloaded the Realtek audio driver for Win 11 Driver from the ASUS website for my laptop.

Anyone have a similar issue/solution?

Thanks in advance.

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1 ACCEPTED SOLUTION

Accepted Solutions

Zalevskiy
Level 12

DriverStoreExplorer.v0.12 .88 > delete all 1. Intel Smart Sound (ISST) 2. Realtek 3. Cirrus drivers (use the refresh button to make sure all copies are deleted)

disable the Internet and install in priority strictly in order:

1. ISST
2. Cirrus
3. Realtek

if you trust Microsoft update, then you will get csaudio.inf without the csaudioext.inf directory, it contains calibration files for speakers without which the sound will not work. that is, Cirrus must be downloaded from the asus website, this driver is the most complete in content.

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2 REPLIES 2

Zalevskiy
Level 12

DriverStoreExplorer.v0.12 .88 > delete all 1. Intel Smart Sound (ISST) 2. Realtek 3. Cirrus drivers (use the refresh button to make sure all copies are deleted)

disable the Internet and install in priority strictly in order:

1. ISST
2. Cirrus
3. Realtek

if you trust Microsoft update, then you will get csaudio.inf without the csaudioext.inf directory, it contains calibration files for speakers without which the sound will not work. that is, Cirrus must be downloaded from the asus website, this driver is the most complete in content.

That did the trick, thanks.