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Rog strix g17 mic input is just static

Tas667
Level 7

i just got Rog strix g17  deliverd and I'm slowly setting things up. They just realized that my microphone doesn't record anything except the static beeeep sound. I have tried  various things including installing and uninstalling Realtek drivers directly from their website, from some links in the forum, making sure that I have most recent Windows updated etc. Nothing helped.  The only input device I can choose is a microphone array, not an actual mic (maybe that's normal for this laptop I'm not sure) . Also in the real tech audio properties I can see that when I'm reinstalling the drivers after the device being configured oem4 5 6 etc the final message is actually device not started 

Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431503&REV_1000\5&271dc850&0&0001 had a problem starting.
 
any ideas?
 
 
 
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1 REPLY 1

ParagVerma
Level 9

check if the microphone isn't muted. uninstall the driver from the device manager and restart the system. Please check if still you are facing the same issue and let us know.