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Rog strix g17 g712lu touchpad mixing up gestures

dandumitru
Level 7
Touchpad problems. I encountered some problems with the thouchpad mixing up gestures like from mixing up a simple move of the cursor transforming in a selection gesture.
Another behaviour is that when performin 2 fingers gesture for scrolling up or down and the fingers will be placed on the touchpad inner edge, nearby markel edges, this will not be recognized after second scroll attempt on the page.
Pls see attached recording.
https://drive.google.com/file/d/1SJezGUON_vwZFUdVogSKCEtbkkXkxgW6/view?usp=sharing

Also the unit had been sent to service but has been returned with the same touchpad problems.

any advise or solution?
thanks in advance.

Anyone, anything ?
1,452 Views
3 REPLIES 3

mohamedasemsyam
Level 7
Have you got any solution .. still found in rog strix g512lu 2020 model

Blake1
Level 9
Dear both,
May you share your BIOS and touchpad driver version?
https://rog.asus.com/laptops/rog-strix/rog-strix-g15-series/helpdesk_download
Thank you.

ASUS_G712LU_311_BIOS
PrecisionTouchPad_ROG_ASUS_Z_V11.0.0.32Sub3_15430