ROG Strix G16JVR Perfomance Issues

[jerryOrigin]

I bought this latop back in june 2024, at first it worked great, games run smoothly at least 120+ FPS with ultra settings, and perfomance without it plugged in (school work) was smooth and fast, but over time the I saw perfomance get worse and worse, mainly, games are barely running over 60 FPS on medium-low settings and whenever they do there is a lot of stuttering or FPS drops, I have tried many solutions of different forums including this one but nothing seems to help, I even sent it to guarantee telling them the issue but they just cleared everything and re-installed Windows and they said this had fixed the issue, its been a little over a month since then and the perfomance is the same, or even worse because now whenever I try to do some school work (without plugging the latop) its even worse than before and games are still the same, and there is barely stuff in the storage now. I don't know what to do, help is greatly appreciated.

[ElectroStingz]

Hello,

What have you tired so far?

And how are the temperatures of everything? (hardware monitor will help)

https://www.cpuid.com/downloads/hwmonitor/hwmonitor_1.56.exe

[jerryOrigin]

I have tried changin batter plans settings, NVIDIA Control Panel setting, I have my drivers are windows updates up to date so I don't think that is the issue, the laptop is also getting good air flow. For the temps, idle the CPU is around 70° and the GPU around 35°, while gaming the CPU is around 95° and the GPU around 45° with Turbo Mode.

[ElectroStingz]

Your temperatures sound terrible with 70 Deg C idle, at 95 Deg C the CPU is thermal throttling so games will stutter and you will get low FPS. The laptop cooling needs to be checked and in particular the CPU / liquid metal. 

[jerryOrigin]

What should I do in this case? I doubt that sending it back to the same repair shop will do anything since they didn't do anything the first time.

[ElectroStingz]

It would be good to see some numbers / screenshots of your temperatures first with hardware monitor, idle + when you are gaming, have the game in windowed mode so you can capture a screen of the temps without it minimizing the game. This will confirm the issues for sure but based on what you said, with it being slow on the battery means its still running hot, on battery mode the CPU is limited to 2.2GHz all cores so should not run hot on idle.

Next if it is overheating you should try to lower the temp as this maybe actually help significantly.

Try using Intel XTU software, you will need to disable an option in your BIOS to get this to run. (VT-D).

https://www.electrostingz.com/intel-i9-14900hx-lower-temperature-tweaks/

Do you have the ability to try and fix it yourself, like take the laptop apart? (if not leave it to a pro)

[jerryOrigin]

Meanwhile I will try and get some screenshots with the hardware monitor and then try the Intel XTU software.

I have worked with latops before, specially my old laptop a ROG Strix GL502VM, I used to change its thermal paste when it was needed and even replaced the fans but I don't know much nor have experience with liquid metal.  Although the laptop is still covered by the guarantee so I just need to look with an alternative repair shop.

[jerryOrigin]

https://drive.google.com/drive/folders/14Hm2p7niC0n8SempNrXYrFn49efeAyVk?usp=drive_link

Videos with the laptop being Idle and running Portal Revolution.

[ElectroStingz]

The difficulty with liquid metal is the clean up / removal of old paste if it's too far gone but other than that it spreads very easy and you just need a very thin layer. (The heatsink has a warranty / tamper sticker). Other parts will need to be redone, like the GPU, memory and VRM area too.

[ElectroStingz · Accepted solution]

Nice one with the videos, yes this is overheating and thermal throttling. You can see under load the CPU cores go to 800MHZ + the CPU power utilization is extremely low. Definitely stop using until it's fixed, I don't think intel XTU will help much at this stage.