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ROG STRIX G16 (G614JI) random freeze

gargamelbg
Level 8

My new ROG G16 (Nvidia 4070, i7-13650HX) would randomly freeze (win11), no errors in event viewer. System will go completely dead and only hard power reset works. Also 10-15 secs after this crash happens, the battery indicator will start flashing orange even though it is fully charged.

Doing this few times a day, sometimes during gameplay, sometimes during simple browsing or video watching.

Fully updated all drivers and latest BIOS (317 I believe).  Already disabled G-sync and switched the system to always work with the discreet GPU to avoid switching between the integrated and discreet but that's not helping much.

Anyone having this same issue and knows a potential fix?

 

 

1,724 Views
2 REPLIES 2

zorg-bessarab
Level 8

Hi, the same on 314 bios. No fix available still....

abdullashalaby
Level 7

same here