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ROG Scar 16-17-18 gaming laptops and Intel 13th and 14th gen stability issue

hexaae
Level 14

So... what about this Intel scandal recently emerged?

Intel has finally tracked down the problem making 13th- and 14th-gen CPUs crash | Ars Technica

If you're using a 13th- or 14th-generation CPU and you're not noticing any problems, the microcode update should prevent your processor from degrading. But if you're already noticing stability problems, Tom's Hardware reports that "the bug causes irreversible degradation of the impacted processors" and that the fix will not be able to reverse the damage that has already happened.

Intel says that an analysis of defective processors "confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor." In other words, the CPU is receiving too much power, which is degrading stability over time.

hexaae_0-1722111155987.png

 

Are ASUS+Intel planning BIOS updates to mitigate the issue?

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.
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74 REPLIES 74

@hamzayesilmen, but you are saying that without an Asus official tool is not possible to do anything?

Is the other tool enough to confirm the issue and request RMA or a refund?

This tool:

"y-cruncher - A Multi-Threaded Pi Program (numberworld.org)" 

Of course they should offer an offical tool for this process. But asus will produce engineering failure devices and avoid taking responsibility as usual. Because “who are you?”, pathetic pleb.

@hamzayesilmen, I have doubts they will release a bios for this issue...

But let's wait and see what happens in August 

Either way, I think the people who already confirm the issue, no need to wait for update... Since it seems the damage done to the CPU is already irreversible...

I think I'm going to wait for 5090 laptops and then ask for a refund, maybe

Is there any way to know if the CPU is already damaged?

@hexaae 

The tool is for to confirm the issue but is there any way to know if the CPU is damaged already?

Benchmark scores? 

The tool can also test transistors or functions, I use esp32. In general, I can test a lot of data on the processor with some simple functions.

But of course I don't know what the process will be like because intel processors are FBGA, but it's not impossible.

But you think your cpu is already damaged no?

Because the score drop to 26K after 6 months? 

hamzayesilmen_0-1722274117983.png

Even if it is not damaged, our performances will decrease with the update that will be sent. Because voltage limit, power limit will come.

I don't think my processor is damaged, I usually play games with turbo boost turned off so that it doesn't heat up. I get +20 fps higher because the gpu also takes more watts.

but who knows, maybe damaged. I dont have tool for test.

 


@hexaae 

The tool is for to confirm the issue but is there any way to know if the CPU is damaged already?

Benchmark scores? 


There is no benchmark number: y-cruncher should throw in a BSOD on the long run (some hours). AFAICU if it does then your CPU is already degrading and partially "worn" by incorrect voltages or you won't see the issue at all.

Wondering if this would be enough to prevent the issue, while waiting for Intel microcode update:

hexaae_0-1722341544433.png

Should be an easy way to cap CPU but I'm still not 100% sure it will prevent that incorrect voltage, which BTW seems to happen, counterintuitively, mostly with light tasks (because CPU will be free enough to spike single cores at higher freq and voltages). Of course the other safer solution is to cap CPU in detail with ThrottleStop.

I actually saw 1409mV at ~4100MHz a pair of times (1-2 secs max) in normal desktop usage... but it's a bit unclear from Intel statements what CPU component precisely suffers the issue, or is it a generic global CPU voltage above 1399mV at risk?

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

Why would u wish that for me when I have had to reinstall win 1 a week since october and they keep trying only replace ssd when diagnos said faulty cpu and gpu lol so maybe it's the mb mux ... we're all in this together 

SciGhost
Level 10

I have taken various precautions in the meantime. 
Along with my undervolt I have limited the CPU P cores to 4.9GHZ, Set cache ratio to 8:46. Set ICCMAX and PL1/PL2 to intel specifications. 
My laptop is under warranty should anything happen they will need to replace it, its that simple. 

I don't think they will replace the device for a problem they don't accept. They will say you overclocked the device etc etc, you did this, you did that. Asus is one of the worst RMAs