ROG Scar 16-17-18 gaming laptops and Intel 13th and 14th gen stability issue

[hexaae]

So... what about this Intel scandal recently emerged?

Intel has finally tracked down the problem making 13th- and 14th-gen CPUs crash | Ars Technica

If you're using a 13th- or 14th-generation CPU and you're not noticing any problems, the microcode update should prevent your processor from degrading. But if you're already noticing stability problems, Tom's Hardware reports that "the bug causes irreversible degradation of the impacted processors" and that the fix will not be able to reverse the damage that has already happened.

Intel says that an analysis of defective processors "confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor." In other words, the CPU is receiving too much power, which is degrading stability over time.

Are ASUS+Intel planning BIOS updates to mitigate the issue?

[Da-BOSS]

Wow... I wish you the best results really. Please keep me updated about what ASUS response because it would be interesting.

[MasterC]

Could you private message me your RMA number?

[Huzi]

did u update bios? 

i got same processor and almost i did same setting for under volt.

[Silent_Scone]

Is there objective evidence beyond a Reddit post that mobile variants are affected?

Is anyone in the thread experiencing the behaviour? We don't need a thread running for laptops and notebooks when the case numbers are non-existent. If you're experiencing issues, please report to customer service in ROG Care.

[Markush666]

Waiting on my rma as we speak as I reached out to asus and let them know I think that is indeed infected and I sent before the release Thursday

[Markush666]

My asus rog strix 13th gen 13450hx asus rog strix g614ju-sb51-cb  is in for rma as we speak so I will let yall know right away purchased in october 2023 🙂 hopefully my rma will settle everyone else's laptop proof I pray for us all

Also what's a return on a class action like this and has anyone ever seen anything as big as what's about to go down go down?

[hexaae]

Well, the Reddit post was from a software house, not an annoyed player. ASUS can contact them directly for more details. Moreover honestly I don't think ATM anybody wants to "check this issue" if this implies damaging forever a laptop paid 2-3000$

Please be patient leaving this useful thread open to collect news and ASUS users reports until this situation has been cleared. Hope a BIOS update with Intel fix will be released after 15th of August...

[Silent_Scone]

You're coming in at the tail end with this one, if you look at the case numbers for desktop CPUs you can see a clear picture. The same cannot be said for mobile users. If you have any cases you can share, feel free to do so. Right now, this isn't relevant to mobile users.

[hexaae]

Desktop CPU sells are much bigger as you know, and this can explain why there are only a few reports for mobiles (but they do exist as the software house above). We don't have official statements from Intel about mobile 13th and 14th gen yet, so better be cautious.

We all hope of course this problem won't impact our laptops. ASUS and its customers are in the same boat this time.

[Silent_Scone]

Actually, portable traffic here is pretty high - I don't recall seeing any cases where the users are experiencing the same behaviour - which is why I don't think it's wise to start trying to create hysteria where there's objectively no reason to presume the mobile CPUs are experiencing the same problems. If it was an issue, I don't think you would have needed to make this thread (the title is also misleading).