09-15-2022 11:11 PM
09-16-2022 12:49 AM
09-16-2022 02:16 AM
xeromist wrote:
Have you tried installing the ASUS System Control Interface driver from the support site?
09-16-2022 06:07 AM
07-13-2023 09:00 PM
im having this same issue as well on my ASUS ROG Strix Scar 16
07-21-2023 10:57 AM
Hi,
I have bought new ASUS ROG Strix Scar 16 G634JZ day before yesterday and today i was facing this same issue. In my case all of my 5 hotkeys just stopped working completely. But I managed to solve this issue by doing the following:
Go to BIOS-> Advanced-> Disable "Armoury Crate Control Interface Support".
By doing this, my hotkeys started working again. After that I re-enabled "Armoury Crate Control Interface Support" in the bios and it's still working.
Hope this helps 🙂
12-05-2023 09:07 AM
Thank you - this worked for me (on a new G17):
12-31-2023 03:47 AM
Hey guys,...
So, I've run into the same problem with my hotkeys – all five of them just stopped working a while back. I'm pretty sure it's not a dust issue or anything stuck underneath, but more likely something to do with the settings..
I tried following the steps that some of you mentioned worked, like going into the BIOS and turning off the "Armoury Crate Control Interface Support", but it still didn't fix the problem. Is it possible I didn't do the first steps correctly?
Does anyone have any other ideas I could try?
Thanks for any help you can offer!
12-31-2023 04:06 AM
The steps I listed worked for me - I had to do it twice.
Some people have uninstalled and re-installed the Armoury Crate software - have you tried doing that?
Because of this and some other issues with the laptop (distorted audio and flickering screen) I returned it for a refund.