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ROG GL703GS Screen Flickering

Gazza90
Level 7
I seem to be having a lot of problems with my NEW laptop. I haven't even had it a month and I've already encountered blue screen and crashing while playing games and this screen flicker which I have attached below. I got advised from Asus to do a factory reset, which I did and the problems did go away, but a week and a half later this screen flickering seems to be back, I have updated all the drivers and restarted the notebook and can't seem to find any other solutions to it. Is this a hardware problem? Very disappointed after spending £1500.. :mad:

UPDATE: When I start the computer in safe mode it doesn't do it, so it would mean this is a software problem?

https://www.youtube.com/watch?v=63ZYzLQnjCM
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5 REPLIES 5

FastM
Level 8
Gazza90 wrote:
I seem to be having a lot of problems with my NEW laptop. I haven't even had it a month and I've already encountered blue screen and crashing while playing games and this screen flicker which I have attached below. I got advised from Asus to do a factory reset, which I did and the problems did go away, but a week and a half later this screen flickering seems to be back, I have updated all the drivers and restarted the notebook and can't seem to find any other solutions to it. Is this a hardware problem? Very disappointed after spending £1500.. :mad:

UPDATE: When I start the computer in safe mode it doesn't do it, so it would mean this is a software problem?

https://www.youtube.com/watch?v=63ZYzLQnjCM


Im 99% sure its a hardware problem. If you updated graphics drivers and its still doing it then I would immediately begin an RMA process.

The reason you don't see it in safe mode is because the graphics drivers aren't being loaded so the hardware isn't being used per say, no 3d acceleration in the desktop environment.. further confirming my suspicion that is it indeed a hardware defect.

FastM wrote:
Im 99% sure its a hardware problem. If you updated graphics drivers and its still doing it then I would immediately begin an RMA process.

The reason you don't see it in safe mode is because the graphics drivers aren't being loaded so the hardware isn't being used per say, no 3d acceleration in the desktop environment.. further confirming my suspicion that is it indeed a hardware defect.


I tried deleting the nvidia driver whilst in safe mode and rebooting it normal mode again and the problem stopped. I since re installed the same driver and it doesn’t seem to be an issue for now? I’ve contacted asus anyway and hopefully get it resolved.*

Nihck5
Level 7
Might not be related, but a lot of similar issues reported on the official nvidia driver forums here:

https://forums.geforce.com/default/topic/1087504/geforce-drivers/official-417-35-game-ready-whql-dis...

hexaae
Level 13
Not the same issue, but be aware that AUO B173HAN03.2 [AUO329D] display panels mounted on our GL703GS laptops have another annoying issue (inverse ghosting)…
FYI: https://rog.asus.com/forum/showthread.php?106601-Gl703GS-display-problem
// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

C'mon ASUS, you must answer something!