First of all, sorry for my bad english.
patrioticalien wrote:
What type is the type of crash and do you get any error codes, messages, BSOD's and/or bleeps,
Did the crash start occurring a few hours after you owned it i.e. once windows had started to install patches/updates and/or installation of software/drivers?
I'll try to describe it as best I can. I turn on the notebook and use it with bassic stuf(chrome, check mail, and other basic programs NO GAMES) and randomly the screen freezes (no show errors, no save errors in the windows event log), the keyboard and pad are unusable, the only button I can push is the power off. No bleeds, no BSOD, just the freeze screen with the last thing I was doing. The crash start occurring a few hours after I owned befor install windows updates, software or drivers.
patrioticalien wrote:
What happens when it crashes? i.e. computer comes up with blue screen and displays some text
No errors, no displayed text, just the screen freeze, like a photo of the last thing I was doing
patrioticalien wrote:
What are you doing when it crashes? i.e. playing a game
I was using Chrome or watching a movie, nothing demanding
patrioticalien wrote:
What happens when it freezes? i.e. using google chrome, internet explorer etc and it just freezes requiring me to hold down the power-button to reboot
Exactly what you describe in the example
patrioticalien wrote:
What are you doing when it freezes? i.e. working on photoshop
I was working with Visual Studio, Sql Managment Studio, Google Chrome
patrioticalien wrote:
Have you ran any diagnostics on it? if yes did it come up with anything?
Yes, the test ended without errors
patrioticalien wrote:
Important: Have you ran this in safe mode, does it still crash then?
I never ran in safe mode, it will be my next test
patrioticalien wrote:
Can you also upload your dxdiag, go to windows, type, run, then press enter - then type - dxdiag, save then upload
https://drive.google.com/file/d/0B1ohfVTHdXRGcXBWNUQwRUZPeDg/view?usp=sharingThanks you
