4 weeks ago
I have a 2023 ASUS ROG G18 that randomly freezes up and/or goes black screen but all three indicator lights stay on. No inputs are recognized, and i have to hold down the power button for 30 seconds or so to get it to shut down. I then go through a half hour process of turning it back on, the keyboard lighting up, it sitting there for a minute or two, and then it just shuts down again, the screen never coming on and the 3rd indicator light never coming on. I have to do this 4 to 6 times before it FINALLY boots up to the home screen. It has happened a half dozen times now. Any suggestions? I am getting sick and tired of sending this stupid laptop back in for repairs. Whats the point of a gaming laptop if the only thing it will run is Office 365 with no problems?!