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[Request][HW] Asus GL502VMK works only when plugged and Battery not charging

MGBsystem
Level 7
Hi Community,

I recently bought my Asus GL502VMK, everything was OK until one day when i unplugged the PC and was shut down even if the battery was charged !

I realized that the PC became functional only when plugged, and the battery was not charging but giving the remaining %

The battery was decreasing % until 0, but not charging even plugged all the night.

Some experts told me that is an issue of "Charging circuit", can i replace it ? where to buy it ?

Or is there any other solution to this problem ?

Thanks in advance.

Regards.
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1 REPLY 1

Falcon2_ROG
Customer Service Agent
Please take your product to our local service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#