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"If I enable HAGS, I get micro stutters

Nirexis
Level 10

Good day,

First, to my system:

  • Notebook: Asus Rog Strix Scar 16
  • CPU: Intel Core i9 13980hx
  • GPU: Geforce RTX 4080 Mobile
  • RAM: Kingston Fury 32 gb 5600mhz Ram Module
  • OS: Win 11

To my problem:

For months I have had problems with micro stutters, I have already tried everything possible:

  • No Gsync / no Vsync
  • Gsync / no Vsync
  • Gsync + Vsync
  • Each option with FPS Limit + without Limit
  • FPS Limit in Nvidia driver, Ingame Engine or MSI Afterburner or Rivatuner.
  • I have formatted the computer several times
  • GeForce Experience installed / uninstalled
  • Different power plan options
  • Different graphics settings (from everything low to everything high)
  • Different resolutions
  • Game Mode on / off
  • Fullscreen / Windowed / Borderless
  • Current BIOS / older BIOS version
  • Overlays of any apps On / Off
  • The temperatures of my components are all within the normal range
  • New RAM
  • Other monitors with 240 hz
  • All drivers for all components up to date / older drivers also tried
  • Different mouse polling rate
  • Different mouse
  • Resizable Bar is automatically on, I don't think I can deactivate it anywhere either

Now after months I finally had the idea to deactivate HAGS (Hardware Accelerated GPU Scheduling) and I couldn't believe my eyes. Everything runs incredibly smooth and the micro stutters are gone.

The big problem now is that you have to have HAGS activated to activate Frame Generation... In some games, not even Dlss 2.0 works. Does anyone know the problem and could solve it? Games like Immortals of Avenuen are hardly playable without Dlss... Unfortunately, you also have to restart the PC when changing the HAGS setting, which would be extremely annoying... especially since more and more games with Dlss 3.0 are coming out.

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63 REPLIES 63

hexaae
Level 13

Will try disabling AC <--> BIOS. LightingService.exe when killed makes no difference here.

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

hexaae
Level 13

BTW, an interesting thing: setting 120Hz instead of default 240Hz for the internal display I can finally pass the test with UFO Ghosting (???)

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

This is very interesting! I'm also experiencing micro stutters on this laptop. It seems like a widespread problem, and ASUS is not doing anything about it.

If this continues, I'm going to sell this laptop. It will be the last ASUS product I ever buy! €3000 for a laptop that stutters? I'd rather play on a PlayStation 5, where everything runs smoothly.

The workarounds I've found, like disabling the Nvidia sound driver, have helped to some extent, but not in all games. Next, I'm going to try uninstalling the ASUS software (Armoury Crate).

https://www.youtube.com/watch?v=ekMWEWnz7vc


@Nirexis  ha scritto:

This is very interesting! I'm also experiencing micro stutters on this laptop. It seems like a widespread problem, and ASUS is not doing anything about it.

If this continues, I'm going to sell this laptop. It will be the last ASUS product I ever buy! €3000 for a laptop that stutters? I'd rather play on a PlayStation 5, where everything runs smoothly.

The workarounds I've found, like disabling the Nvidia sound driver, have helped to some extent, but not in all games. Next, I'm going to try uninstalling the ASUS software (Armoury Crate).

https://www.youtube.com/watch?v=ekMWEWnz7vc


I totally agree! And that video...

WARNING!

Thank you very much for this video!

Jesus... I don't have the MiniLed version (just 500nits NE180QDM-NZ2) but I'm afraid the problem is in the screen also in this model G834JY! If there's something broken between G-Sync <--> screen panel, this would explain the stutters and the failed UFO Ghosting test...

I even tried MAME emulator (dGPU only mode) with 60fps arcade games using 2D gfx and horizontal scrolling: when G-Sync works well all those scrolling games should be perfectly smooth , but it's not! Lots of lags and stutter even there! Everyhing points to a bad sync between the panel and NVidia G-Sync tech at this point (or at least would be a reasonable explanation, finally)! Just like in the video with SCAR 16 MiniLed.

Have to test it more in deep on an external monitor (DP1.4 should output directly from the GPU) but I have a FreeSync compatible one, not a certified G-Sync!

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

In reality in some games and some cases your stutters,lags,fps drops can come from bottleneck and yes your laptop whit i9 CPU and RTX 4090 can bottleneck 😉 the bottleneck is max TDP the Total Watts power that your laptop can use ... Check in the official page to see what is your max TDP in the difference Armory Crate modes if your GPU is some games hit 175 W how much you think left for your CPU ? 50-60 ? And this 60 watts are not enough for your CPU becouse it hit max laptop TDP in this case your CPU need power but it doesn't have it than you can get this fps drops ,stutters,lag ... My i7-13650HX 14 cores cpu use in some games 70 watts of power and how much you think your 24 core High power usage CPU need in the most games ... Be sure is more than 60 watts so in your case the stutters and lag can come from this you can check your system if you make a game graph like this yo check temp's watt usage working frequency fan speed

So check this link and find the max TDP read some information this model is the 2024 but is the same like your no big difference same problem 

Read test and check if that make your stutters write in the post becouse there have a ways to make the things better if the problem whit the stutters come from max TDP ,Watt usage,Thermal throttle 

https://rog.asus.com/laptops/rog-strix/rog-strix-g16-2024/

Screenshot_20240529-040501_Samsung_Internet (1).jpg

received_7074627049289264.png

 

there is no bottleneck when i cap the fps on 100 fps though i can played a game with 180 fps. The stuttering is always there no matter what the FPS is.

"I'm also experiencing the same issue. The UFO test runs smoothly and without any stutter at 120Hz, but I get a 'VSync failure' message when I set the refresh rate to 240Hz."

Nirexis
Level 10

uninstalling the ASUS software (Armoury Crate), doesn't work....stuttering still present

hexaae
Level 13

Can someone restart from clean Win install without ASUS customizations at all, only sw from Win Update?

We need to investigate if also other Lenovo or MSI laptops with 4080 and 4090 have stuttering. This would at least exclude an NVidia driver issue...

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

hexaae
Level 13

No. Has nothing to do with fps and performance. It seems a problem between screen and G-Sync not properly working.

Don't try only modern demanding games, try old non demanding games at all and even emulators ( = 2D games from the '80-'90), you'll still notice stutters and lags that have no reason to exist, apart a video sync issue just like in the UFO Ghosting test...

From CRU, something looks strange. 3 screens appear (?) with strange sync settings:

hexaae_0-1716970507453.pnghexaae_1-1716970522534.pnghexaae_2-1716970535359.png

 

 

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.