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"If I enable HAGS, I get micro stutters

Nirexis
Level 10

Good day,

First, to my system:

  • Notebook: Asus Rog Strix Scar 16
  • CPU: Intel Core i9 13980hx
  • GPU: Geforce RTX 4080 Mobile
  • RAM: Kingston Fury 32 gb 5600mhz Ram Module
  • OS: Win 11

To my problem:

For months I have had problems with micro stutters, I have already tried everything possible:

  • No Gsync / no Vsync
  • Gsync / no Vsync
  • Gsync + Vsync
  • Each option with FPS Limit + without Limit
  • FPS Limit in Nvidia driver, Ingame Engine or MSI Afterburner or Rivatuner.
  • I have formatted the computer several times
  • GeForce Experience installed / uninstalled
  • Different power plan options
  • Different graphics settings (from everything low to everything high)
  • Different resolutions
  • Game Mode on / off
  • Fullscreen / Windowed / Borderless
  • Current BIOS / older BIOS version
  • Overlays of any apps On / Off
  • The temperatures of my components are all within the normal range
  • New RAM
  • Other monitors with 240 hz
  • All drivers for all components up to date / older drivers also tried
  • Different mouse polling rate
  • Different mouse
  • Resizable Bar is automatically on, I don't think I can deactivate it anywhere either

Now after months I finally had the idea to deactivate HAGS (Hardware Accelerated GPU Scheduling) and I couldn't believe my eyes. Everything runs incredibly smooth and the micro stutters are gone.

The big problem now is that you have to have HAGS activated to activate Frame Generation... In some games, not even Dlss 2.0 works. Does anyone know the problem and could solve it? Games like Immortals of Avenuen are hardly playable without Dlss... Unfortunately, you also have to restart the PC when changing the HAGS setting, which would be extremely annoying... especially since more and more games with Dlss 3.0 are coming out.

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63 REPLIES 63

No idea... I won't need a laptop anymore after my exam anyway..... Then I'll build a desktop gaming PC. Hopefully that will fix the problem.

I got the best results with the laptop when I disabled HAGS (which is said not to work well with Gsync). Disabling the Nvidia Sound Driver helped. Disabling Vt-d and intel Virtualisation in the bios helped. Capping FPS in the Nvidia driver and enabling Ultra latency mode + Vsync. Then disable Vsync in the game. Uninstalled Intel XTU driver! caused high latencies for me. Game Mode on. Xbox gamebar disabled. Delete Nvidia Experience. Dolby Atmos off. Occasionally clear Nvidia shader memory (helped with many games)

hexaae
Level 13

It seems we are in good company (not an ASUS only problem?):

Mobile RTX 40 series are known to produce hiccups, but is the same for mobile RTX 30 series ? : r/Le...

// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

hexaae
Level 13

Have HAGS and everything else enabled on my other GL703GS and works perfectly fine... sigh these 40x0 laptops seem to have too much problems, and not a single review ever investigated this stuttering issue with older games!

// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

Cojokek
Level 8

There is a critical BIOS update for your laptop. Have you tried it?

If it doesn't help, it may be worth trying these settings in NVIDIA Control Panel:
- NVIDIA Control Panel > Manage 3D settings > Power management mode > Prefer maximum performance

- NVIDIA Control Panel > Manage 3D settings > Low Latency Mode > Ultra



Cojokek
Level 8

Also, have you tried turning G-SYNC off and testing?

The next question would be about Windows installation, have you installed a clean version of Windows? Is your Armoury Crate up to date? (also update components in Armoury Crate > Settings > Update Center)

We've tried everything already... only disabling HAGS has helped in many games. But older games all have micro stutters.

hexaae
Level 13

I found other confirms of what seems a widespread issue of 40x0 mobiles:

4080 mobile users. How's the micro stutter? : r/GamingLaptops (reddit.com)

ASUS can't do much, I'm afraid. NVidia fu*** us up this time. We'll have to live with stutters (with old games, new demanding games in general run fine from my brief experience) and hope they'll fix them through drivers in 1-2 years (ridiculous)? 🤦🏻 I bought this laptop 1 year after its debut and today I still face this disappointing problem (sigh and I love retro-gaming too...), shame on NVidia and also on YouTubers and other online reviews that didn't mention this huge issue in their "in-depth" reviews.

// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

Nirexis
Level 10


@Nirexis  ha scritto:

This Vid are intresting!!!

Fixing High Latency Issues and Boosting Performance on Intel CPUs (youtube.com)


An interesting comment below:
This is more than likely a Windows issue. Even with the Brian Video an Intel Engineer went into the Comment and left a lengthy message about the subject saying they are aware of the issue and it is related to Windows OS. Not surprising. I honestly probably would switch to Linux if I would take the time to learn it. Windows is just of those necessary evils that come with PCs unfortunately.

// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

Nirexis
Level 10