03-05-2019
05:02 AM
- last edited on
03-06-2024
07:37 PM
by
ROGBot
09-11-2019 08:18 AM
warmbooter wrote:
I updated everything, nothing solved the problem. For months, I tried to find some "logic" about what triggers the problem, but I couldn't. The only thing that helps is unplugging the cables... too bad it lasts only for 1 month, but it is better than going crazy with the turbine sound in my ear 😞
Right now I'm in contact with the ASUS CEO (from USA) in the hope that he dig more into this problem and give a final solution.
Btw, in my case, it is the GPU fan that goes crazy.
If you are from USA (or at last bought your notebook there), I suggest that you contact the CEO using the following link. Who knows if more people speaks about the problem, ASUS will raise its priority: https://www.asus.com/us/support/Article/787
09-18-2019 06:56 AM
棽木 wrote:
We need to do something. This computer is not cheap, and I don't want to spend a lot of money to buy a defective product. We need to get asus to pay attention because this problem is not just in the us. As far as I know, the problem of crazy fans has been found in China, Australia, Europe and other places, which may be a design problem. If this is caused by a design defect and cannot be fixed by an update, I believe asus has the responsibility to recall the defective product and compensate the consumers. Or help us solve this maddening problem.
09-05-2019 06:31 AM
wwilcz wrote:
So has anyone found the solution that doesn't require to disassemble the laptop every month?
I've seen on this forum that it's either the CPU fan or the GPU fan that is giving trouble. In my case, it's the CPU one, going constantly at 7800 RPM regardless of settings - checked using the ROG Gaming Center mobile app. The ROG Gaming Center fan overboost utility seems to only impact the GPU fan, going from ~2100 RPM to 2500 RPM in idle. The CPU fan tends to sometime go down to ~2500 RPM without any clear reason, but goes back up to the 7.8k lock after a couple of minutes.
I updated the BIOS - no effect
I reinstalled every ASUS software available including newest versions - no effect
Tried to keep it in battery mode for a longer period - no effect
Enabled a power plan with minimal settings and capped the processing power at 48% - no effect
Used different fan control software - no effect
Reinstalled nVidia drivers and removed GeForce Experience yesterday - went down to 2500 RPM and stayed there for a couple of hours, then out of nowhere went back to 7800 and hasn't gone down for a day now. The only thing that had an effect right after trying and held up through an extended period of time. Didn't change anything software wise since to exclude my tempering.
09-05-2019 05:43 AM
09-18-2019 09:12 PM
09-19-2019 03:11 AM
09-19-2019 04:03 AM
anon852 wrote:
What I did with mine was:
1. Open up laptop
2. Unplug battery
3. Locate and unplug the fan from the motherboard
4. replug fan cable
5. replug battery
6. close laptop
7 turn on
So far fans seem to still ramp up when gaming, but not as obnoxiously loud as before. I don't know about the thermals though as I haven't checked that one yet but so far I don't see any disruptions when gaming.
09-23-2019 06:53 AM
anon852 wrote:
what i did with mine was:
1. Open up laptop
2. Unplug battery
3. Locate and unplug the fan from the motherboard
4. Replug fan cable
5. Replug battery
6. Close laptop
7 turn on
so far fans seem to still ramp up when gaming, but not as obnoxiously loud as before. I don't know about the thermals though as i haven't checked that one yet but so far i don't see any disruptions when gaming.
09-23-2019 10:29 AM
10-03-2019 06:39 AM