Currently, I am going the aforementioned problem with my laptop, my machine is G634JZ. I think this year the other 4 models are the same in terms of technology (except for the 16/18 size, GPU and CPU of course).
My problem is that the computer is forced to restart while AFK is in the game and the computer is in screen-off mode (Control Panel\System and Security\Power Options\Edit Plan Settings).
Detailed steps and configuration of the machine I caused the above bug:
1. Go to armory crate, set GPU mode to Ultimate - then restart the machine to apply Ultimate GPU mode.
2. Go to Control Panel\System and Security\Power Options\Edit Plan Settings - Then turn on the "Turn off the display" mode after 1 minute (Of course for testing, normally I will set it to 5 or 10 minutes).
3. Try opening a game that requires high graphics - without blocking the screen off (eg EpicGames laucher, this software if turned on, it automatically blocks the screen off) - Here I tried Warframe and BF2042 games (Of course, the 2 games I tested here have been optimized for graphics through the nVIDIA experience).
4. Try entering any battle and afk wait for the time to apply the screen off that was set earlier (here, it was set 1 minute later).
5. When the machine has just turned off the screen, the compartment shakes the mouse or interacts with the computer in a hurry. wait another 1 to 3 minutes, when you try to interact with the machine, it will be forced to restart. It doesn't open the screen again.
This bug I tested on Win10 and 11 with the latest updates, the driver works normally, no errors (checked in Computer Management/Device Manager) - machine in the state of direct power connection (not using battery mode)
Anyone who is using one of the 4 models of the Strix 2023 series, please test it for me, see if the same thing happens - not necessarily testing Warframe games like BF2042 like me. The game has high graphics and does not have a Screen Off blocking function like EpicGames Lauchers - You can also test it with the game league of legends with Riot Games Lauchers
Processor: Core I9-13980HX
Motherboard: ROG Strix Scar16 (G634JZ-N4029W)
Graphics Card: GeForce RTX 4080 Laptop GPU
Storage: MZVL2256HCHQ-00B00 (GXA7601Q) + MZVL22T0HBLB-00B00 (GXB7601Q)
Memory: 2x M425R4GA3BB0-CWMOD
Mice: G502X Plus (910-006164)
