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Please need help!!

lucasss
Level 7

I was forced to perform windows clean install and…. I forget to backup esupport folder and now im f*** nothing is working even touchpad. I have a rog strix g16 g614 somebody is able to help me, somebody have this folder available to share with me? Many ths

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2 REPLIES 2

eXplode
Level 13

chose your model and download the drivers from here 

https://rog.asus.com/laptops/rog-strix/rog-strix-g16-2023-series/helpdesk_download/ 

also you can install Ghelper and download the drivers from there

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Zalevskiy
Level 10

https://disk.yandex.ru/d/ji1kHR5dozk0gg eSupport from the factory image 22H2 Home, but consider if you install 331 BIOS + ISST 2022 you will receive BSOD
https://rog-forum.asus.com/t5/rog-strix-series/blue-screen-error-during-factory-reset-of-rog-strix-g...