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No LAN cant send emails

Mark6109
Level 7

In the past week I have not been able to get an ethernet connection and also I cant send email using outlook office 2021.  I have no problem receiving emails - but I cannot send them.  The error code is at the bottom of this message.

I can connect by wifi through a modem.  I does not recognise an ethernet connection at all.

I can send email using gmail or roundcube - just not outlook office 2021.

If I connect the laptop to my mobile phone using hotspot I can send email on outlook office 2021.

I am only sending a couple of emails per day.

The issue is the same in australia and singapore.

I recently updated the intel wireless lan driver to 23.160.0.4 and the problems seem to have started after that.

I am not connected to a VPN and have shutdown the laptop and rebooted.

Has anyone else had any problems.

I am happy to go back to the last driver but do not know how to do that.

Thanks for any assistance.

 

Email error message.

Reporting-MTA: dns; gator3150.hostgator.com

Action: failed
Final-Recipient: rfc822;aaa@gmail.com
Status: 5.0.0
Remote-MTA: dns; eig-west.smtp.a.cloudfilter.net
Diagnostic-Code: smtp; 550 Connection Rejected - see http://www.spamhaus.org/query/ip/122.54.124.39 AUP#BL

 

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