Ibought a new Strix Scar II GL504G laptop yesterday!
Sadly I already need your help.
I've sent a ticket to the tech support team yesterday, sadly no replies as of now, so I thought my best shot is getting in touch with the community here. 🙂
I've been using a laptop with the exact same specs as my current one (i7 8750h 16gb 1060 6gb) for the past 2 weeks so I just copied the settings I know to work decent.
Set power plan and all the energy consumtion settings to prefer consistant performance, updated the drivers to the afaik best working versions, downloaded my games and started playing.
Here the issues started to pile up. The games would enter a "time slow" phase every 10 seconds for a solid 3-4 seconds. Meaning lagging unusually.
Checked the performance logs, SSD was jumping to 100%, so I've uninstalled Intel Rapid Storage tech, cleared up the Windows update leftover files, just the usual really.
After this, SSD was no longer jumping to 100% but the games still did not work properly.
Downloaded Unigine benchmarks (Heaven, Valley and Superposition) and tested the laptop:
Heaven and Valley both performed really bad ~60 FPS with minor drops but Superposition took the cake with ~30 FPS in 4k and 8k Opimised but 17 FPS in 1080p Extreme.
In Valley and Superposition GPU speed is stuck at 1700 mhz, in Heaven it goes up to 1900 mhz.
Thermal throttling was out of question, so figured it was Voltage Throttle.
Seems it doesn't get enough power to keep the GPU above 1700mhz.
Also for some reason it only shows 4GB of memory instead of 6GB, I might be wrong here, Im not that experienced with the stuff related to GPUs.
Anyways, downloaded Asus RoG Game Center and it shows the following while idle and while trying to play a game:
GPU Perf limiter switches to Power mode when the GPU needs to perform and throttles it.
My other big problem is the coil whine / loud processing noise when not doing anything. The laptop makes really loud noises, like an old HDD squeeking.
My HDD is empty and not in use so I belive there might be some electrical interference, I've heard lots of other RoG owners experience the same, any ideas how to fix it?
Any help is appreciated!