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Help Needed: Constant WHEA Error on ASUS Strix G17 Laptop

anshul3745
Level 7

I hope you're all having a great day. I'm facing an issue with my ASUS Strix G17 laptop Lately, I've been experiencing a recurring WHEA errors, and it's becoming quite frustrating. I'm hoping someone here can help me troubleshoot and resolve this problem.

The error message I receive is along the lines of "WHEA_UNCORRECTABLE_ERROR." It usually happens randomly, but more frequently.

Here are the details:

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x2:0x3
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_1022&DEV_14BA&SUBSYS_1CB21043&REV_00
Secondary Device Name:

I've tried updating drivers, running Windows Update, and even checking for malware, but the error persists. I'm concerned that this might be a hardware issue, but I'm not entirely sure.

Has anyone encountered a similar problem on their ASUS Strix G17 laptop or any other laptop? 

I appreciate any advice, tips, or solutions you can provide.

539 Views
9 REPLIES 9

Flocab
Level 7

same problem here

laptop is 2 weeks old

sometimes i also have a blackscreen for a second or two

no bluescreen or random restarts

fehler.png

Updated all drivers and bios?

Windows, bios and drivers are updated

try to reinstall windows

fresfail1.pngh installed windows, failure keeps going

I think the errors are either because of the preinstalled micron ssd or there is something wrong with the PCIE slot. I think I will buy a new ssd and change the original one and see what happens.

i dont think there is a problem with the ssd, asus should know what the appropriate pcie is for

maybe just a bios problem

but i paid 1300€ for the laptop and i dont wont a problem with such a high priced laptop

and sorry for my bad english

LowRezGuy
Level 7

Same here, new Asus Rog Strix G17 32HX (2022) Laptop.

Happens out of the Box (had two), after Recovery and also with all Windows Updates and or Bios/Driver Updates.

I think the SSD (Micron) isnt 100% compatible with the Board and or Bios. Its a Warning not an Error but i must say, i like windows setups without error or warnings in event log (hard but it is possible).

eness
Level 8

Same problem on my g713rw-kh095 laptop.