12-11-2024 01:42 PM
Hello,
I am experiencing an issue with my ASUS ROG Strix Scar 17 (G733ZW, 2022) laptop. The GPU fan consistently runs at full speed (approximately 7900 RPM) regardless of the GPU temperature, which remains below 50°C even under light load or idle conditions.
What's unusual is that:
Here’s what I’ve tried so far:
Despite all these efforts, the issue persists. Has anyone else encountered a similar issue with this model? Could it be a VBIOS issue, hardware sensor malfunction, or something else?
I would greatly appreciate any advice or suggestions, including possible next steps for troubleshooting.
Thank you in advance!
Best regards,
EinArlyn
12-11-2024 03:37 PM
check this https://rog-forum.asus.com/t5/rog-strix-series/strix-scar-g18-fan-control-issues/td-p/1059527
also install Ghelper
12-12-2024 08:09 AM
Hi eXplode,
Thank you for your response and suggestion! I've installed GHelper and tested the options provided, but unfortunately, the issue persists. Despite setting the fan curve to turn off the GPU fan at low temperatures, it continues to run at full speed (around 7900 RPM) even when the GPU temperature is below 50°C. I’ve also tried resetting the BIOS as described, both with and without the charger connected, but it didn’t resolve the problem.
Additionally, I reviewed the thread you linked, but the solutions mentioned there didn’t apply to my case or didn’t work. If you have any further suggestions or insights, I’d greatly appreciate it!
Thanks again for your help!
Best regards,
EinArlyn
12-12-2024 08:58 AM
"I think you should look for a way to reset the BIOS of your laptop. If you manage to reset the BIOS and it doesn't fix the issue with your laptop, you should send it in for service."
"Before resetting the BIOS, you can download HWinfo64 and check the GPU memory temperature and hotspot temperature.
For my RTX 4080 laptop GPU, under load, the memory temperature is around 80°C, and the GPU hotspot is around 85°C. In idle, these temperatures should be around 50-60°C.
If your temperatures for the GPU hotspot and GPU memory are high, this could also be causing the problem. In that case, you might need to repaste the laptop. For example, in my RTX 4080 laptop, liquid metal is used for the GPU core, while thermal paste is used for the memory chips. The thermal paste is very cheap and dries out after about 6 months."
12-12-2024 09:27 AM
Thank you for your suggestions. I’ve already checked the GPU temperatures using multiple monitoring applications (including Armoury Crate and others), and the readings are consistent across all of them. The GPU temperature is always below 50°C, and the air from the GPU exhaust feels cool to the touch.
Additionally, I’ve already reset the BIOS settings multiple times, but unfortunately, that did not resolve the issue.
Regarding the thermal paste or liquid metal, I believe this might not be the case, as the temperatures seem to be within acceptable ranges for both idle and light workloads.
For now, I’ve submitted a service request form to ASUS support with all the details of the issue. I’ll be waiting for their response, as all the potential solutions I’ve tried so far have not worked.
Thank you again for your advice, and I’ll update here if I find a resolution.