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GL752VW can't play games, crashes and freezing, advice?

Heisenberg9
Level 7
hello everybody, i have a newbie question. I have an ASUS GL752VW with GTX 960m.
HDD Toshiba mq01abd100.
Ram : 1. Samsung 4gb ddr4 2400mhz pc19200.
2. Teamgroup 8gb ddr4 2400mhz pc19200.

I always crash after or in the middle of the game DOTA 2. Same happen with PUBG game. I tried other games (Steam and non-steam) the results are same, sometimes it freezes and need to be force close. I always update the nvidia driver. What could be wrong? it kinda frustrating me. maybe someone can advice me a little help that would be awesome. Thanks before!

Best Regards.
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3 REPLIES 3

mmohamed2
Level 8
Uninstall the driver using DDU software
Download and install the lastest driver

mmohamed2 wrote:
Uninstall the driver using DDU software
Download and install the lastest driver


already done that, also already did the clean installation and nothing. is it because the RAM have different brand? or does my motherboard only compatible with RAM 2133mhz? thanks for answering anyways 😄

anyone else having same problem? or my hardware are causing the problem?