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GL703 SCAR EDITION first launch experience and software issues spotted

shamandgg
Level 9
Hi,

I have purchased and run through first launch auto-setup on my GL703 SCAR.

These are the very first issues I have experienced, set-up did not go as smoothly as expected.


1. I have chosen not to use McAfee, still it was installed and set on trial.

Q.1.: How do I uninstall McAfee fully leaving no left overs?


2. Upon completion of ASUS' auto-setup, these errors occured in Windows 10 first start after installation:

* 2a) Dialogue window titled "Windows - Application Error", containing error "The exception unknown software exception (0xc06d007e) occurred in the application at location 0x00000000752908B2.", and with button "OK";

* 2b) Dialogue window titled "Upload Center" (from Microsoft Office auto-installed package), containing error "The Microsoft Office Upload Center found a problem while accessing the Microsoft Office Document Cache and needs to repair it before can continue. As part of the repair copy of the cache will be saved as backup and a new cache will be created., and with button "Repair".

Q.2.: How should I understand the very first error on first boot from (2a) and should I take any action?
What is the deal with Upload Center, where did it create that backup copy and where is the original copy of the files mentioned?


Cheers!
2,128 Views
2 REPLIES 2

DeltaActual
Level 12
Your best bet would be a clean install of Win10. Just don’t forget to backup your Efolder. That should solve all of your problems. BTW - Can you please check RAM make and model?
G814JVR-IS96

DeltaActual wrote:
Your best bet would be a clean install of Win10. Just don’t forget to backup your Efolder. That should solve all of your problems. BTW - Can you please check RAM make and model?


How would you perform clean install of Windows 10 now? What is the Efolder?

I have noticed another software issue with ASUS UPDATER? It is stuck on CRITICAL UPDATE, it shows it has downloaded it, but never clears okay with installation. Progress bar is stuck at 100%. See screenshot.
71714

P.S. I have noticed I do have two hidden partitions on Disc 0 named EFI partition and recovery partition.