- last edited on by
ROGBot
Hi!
I am a happy user of a GL702ZC notebook but have encountered a problem. I have bought the machine with 1*16GB RAM and having checked the exact type, I bought a second module. However, Windows tells me only 16GB is usable out of 32GB RAM, 50% is "reserved for hardware". CPU-Z sees both modules, Windows does see 32 as well, but only allows to use 16.
I have created CPU-Z screenshots to prove the RAM is installed and is really identical to the stock module. I have Windows 10 Education 64-bit (Education is a spin-off of Enterprise). What can I do to have all of my RAM be usable? (LLVM doesn't compile with 16 threads with "only" 16 gigs of RAM, and I want to compile LLVM fairly often.)
I am a happy user of a GL702ZC notebook but have encountered a problem. I have bought the machine with 1*16GB RAM and having checked the exact type, I bought a second module. However, Windows tells me only 16GB is usable out of 32GB RAM, 50% is "reserved for hardware". CPU-Z sees both modules, Windows does see 32 as well, but only allows to use 16.
I have created CPU-Z screenshots to prove the RAM is installed and is really identical to the stock module. I have Windows 10 Education 64-bit (Education is a spin-off of Enterprise). What can I do to have all of my RAM be usable? (LLVM doesn't compile with 16 threads with "only" 16 gigs of RAM, and I want to compile LLVM fairly often.)
FULLMETALJACKET7 wrote:
Try this; open msconfig, boot tab, advanced options. Uncheck "maximum memory" if it isn't already.
I already tried that. It was unchecked, so I checked it and the default value was 32768. I clicked OK and Apply. Close, and when prompted to reboot, I did. Nothing changed.
However I think this is a BIOS related issue. When I open the BIOS, it only advertises 16384 MB. Can it really be that the BIOS does not hand over the second module to the OS?
MathiasMagnus wrote:
I already tried that. It was unchecked, so I checked it and the default value was 32768. I clicked OK and Apply. Close, and when prompted to reboot, I did. Nothing changed.
However I think this is a BIOS related issue. When I open the BIOS, it only advertises 16384 MB. Can it really be that the BIOS does not hand over the second module to the OS?
Only thing that comes in mind - OS restrictions on RAM like in Windows 7. But i didn't found any mentions considering Windows 10.
Maybe you'll try to reinstall Windows on different part and take a look at results?
A bit late with the picture, but here it is.
I would like to congratulate the one who came up with this design. The heat pipes totally obstruct the place where the RAM modules have to be installed. The pre-installed module is the one closer to the PCB, which is easier to install. For those who never installed SO-DIMM modules, they have to be inserted while they are tilted, then press down into the plane where they will reside. The two metal hinges on the side click and secure the module in place. Because the heat pipes are there, the upper/second module has 0 place to be tilted.
One can either disassemble the entire thing and repaste all the cooling, or just try to lift the pipes enough to insert the module. I would recommend not doing either. One takes a heck of a lot of time and depending on your skill might not be nearly as good as it was before, while the other may damage the PCB. I did a third option which resulted in 2 of my thumbs hurting for a day, but at least it worked. You can slide the module on with minimal (almost 0) tilt if you press hard enough. You have to support the SO-DIMM slot so you don't tear it off the PCB while pressing the module against it. You can support with your thumbs on the places I marked with the arrow while using index/middle fingers to press the module into the slot. The corners are sharp as hell, hence the pain for a day. Take note that the copper connections of the module should barely be visible, take the first module for reference. If the module does not go as deep into the slot as the first did, you'll get partial recognition of the module like I had. Apologies for not having images of the modules actually been inserted, I forgot to take pic and I wouldn't take the bottom off again solely for the sake of a victory pic. It's possible.
I would like to congratulate the one who came up with this design. The heat pipes totally obstruct the place where the RAM modules have to be installed. The pre-installed module is the one closer to the PCB, which is easier to install. For those who never installed SO-DIMM modules, they have to be inserted while they are tilted, then press down into the plane where they will reside. The two metal hinges on the side click and secure the module in place. Because the heat pipes are there, the upper/second module has 0 place to be tilted.
One can either disassemble the entire thing and repaste all the cooling, or just try to lift the pipes enough to insert the module. I would recommend not doing either. One takes a heck of a lot of time and depending on your skill might not be nearly as good as it was before, while the other may damage the PCB. I did a third option which resulted in 2 of my thumbs hurting for a day, but at least it worked. You can slide the module on with minimal (almost 0) tilt if you press hard enough. You have to support the SO-DIMM slot so you don't tear it off the PCB while pressing the module against it. You can support with your thumbs on the places I marked with the arrow while using index/middle fingers to press the module into the slot. The corners are sharp as hell, hence the pain for a day. Take note that the copper connections of the module should barely be visible, take the first module for reference. If the module does not go as deep into the slot as the first did, you'll get partial recognition of the module like I had. Apologies for not having images of the modules actually been inserted, I forgot to take pic and I wouldn't take the bottom off again solely for the sake of a victory pic. It's possible.
