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[GL702VM] Unwanted Wakeup from Sleep on Battery

MyLaptopHasIssu
Level 7
Hi, this is my first post so hopefully I wont screw anything up:

I've been carrying this laptop (ASUS GL702VM - not the 7th gen one IIRC) to my university in my backpack and I've noticed that it turns on by itself inside my backpack, heating up my laptop and the bag.

I've looked through plenty of resources online, looking at device managers, terminal commands, power settings and the event viewer. My problem isn't that I don't know what the issue is, because after tinkering around for a bit, I've discovered the reason that my bag wakes up:

The laptop wakes up from sleep due to pressing the keyboard, but only when it is unplugged & on battery power. When it is plugged in to a power source, pressing the keyboard does not wake up the laptop. The reason why it was waking up my bag was that sometimes the lid presses down when carrying my bag, which pressed a keyboard button. This was tested by just firmly pressing down on the lid when it was closed.

How can I resolve this problem? I've looked at power settings, and went to the device manager and disabled the keyboard from waking up the laptop, but this issue persists.

Thanks in advance!
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4 REPLIES 4

dREAMZ
Level 7
did you check also in BIOS, if it's disabled waking up with keyboard ?

if so, then use followings i found online, to recheck:

One way to find out what is causing a wake-up problem is provided by the command line. Open a command prompt with elevated privileges and enter this command:
powercfg –lastwake

The last device that woke up the system will be shown.

To find out which devices are enabled to wake up the PC, enter this command: powercfg -devicequery wake_armed

These commands are the same in Windows 7 on up through Windows 10.

dREAMZ wrote:
did you check also in BIOS, if it's disabled waking up with keyboard ?

if so, then use followings i found online, to recheck:

One way to find out what is causing a wake-up problem is provided by the command line. Open a command prompt with elevated privileges and enter this command:
powercfg –lastwake

The last device that woke up the system will be shown.

To find out which devices are enabled to wake up the PC, enter this command: powercfg -devicequery wake_armed

These commands are the same in Windows 7 on up through Windows 10.


I've done the cmd commands before, and they both don't give me much.
lastwake says that there is 1 time in the history where I woke up, but no source of the waking. Here's the output:
Wake History Count - 1
Wake History [0]
Wake Source Count - 0

the device query returns:
NONE


Is there something in BIOS that could help me? I've tried looking but I couldn't find anything that relevant. Maybe I haven't looked hard enough.

try to find any related setting in BIOS, which permits waking up like lid/keyboard/mouse and disable them.

also, check below link, scroll down till Explore Other Wake Up Events with Event Viewer and verify there, AFTER you had an unwanted wake up.
https://www.howtogeek.com/122954/how-to-prevent-your-computer-from-waking-up-accidentally/

if there are no other clues/marks, maybe you have an imperfect contact below keyboard or small lose in lid hinges, which gives false signal to wake up, meaning it's mechanical/electrical and not software related.

I woke up my laptop in the way I didn't want it to (unplugged, pressed keyboard).
Looking through the event viewer, I found the event that woke up my laptop:
The system has returned from a low power state.

Sleep Time: ‎2017‎-‎10‎-‎22T00:52:51.644726000Z
Wake Time: ‎2017‎-‎10‎-‎22T00:53:10.219219500Z

Wake Source: Unknown


Here are the details:
Log Name:      System
Source: Microsoft-Windows-Power-Troubleshooter
Date: 22/10/2017 1:53:11 PM
Event ID: 1
Task Category: None
Level: Information
Keywords:
User: LOCAL SERVICE
Computer: DESKTOP-9M2UQ1V
Description:
The system has returned from a low power state.

Sleep Time: ‎2017‎-‎10‎-‎22T00:52:51.644726000Z
Wake Time: ‎2017‎-‎10‎-‎22T00:53:10.219219500Z

Wake Source: Unknown
Event Xml:



1
2
4
0
0
0x8000000000000000

28309


System
DESKTOP-9M2UQ1V



2017-10-22T00:52:51.644726000Z
2017-10-22T00:53:10.219219500Z
2848
1718
1193
948
0
0
0
33570832
4
4
0
0


0
0
0







there are no wake timers checking powercfg -waketimers, and wake timers are disabled in the advanced power options anyways.
Looking at the device manager, I looked in all relevant places and I couldn't find any device that could wake up the computer.
I'll be browsing through the bios for something that may be able to help me, thank you for the help though.