05-24-2017
08:54 PM
- last edited on
03-06-2024
08:35 PM
by
ROGBot
06-26-2017 01:51 AM
xerohunterz wrote:
I have the same problem too...My version is an i5-7300hq and not the i7. temperatures reaches 85 degrees max. and gpu reaches 80 max. The only solution i have is to lower the gaming settings and limit fps and leave the fan speed to "AUTO". Temperatures would be 75degrees max. And I RMA-ed to get a repaste job done and temperatures are around 68-70degrees.
06-26-2017 03:51 AM
06-26-2017 01:00 AM
Lord Obsidian wrote:
Sid7886, hi there.
1) No, tech support do not offer any actual fix. As usual, they tell to update BOIS, reinstall Game Center and ATK driver, but it doesn't help. But as you I suspect that all this is because of Gaming Center than of hardware. First there is an interesting thing: most gaming laptops have fan boost tecgnology. MSI have Cooler Boost, Lenovo show it own %Boost_Name% with Legion series, but all of them have this as "toggle on max fan speed/toggle it of". It's a button, not slider with intermediate value, and I think it is how it must be. And in this case Asus operates well: toggle max and you will get what you need (see 2) for concrete). I really don't get why Asus done it in such way. I think I would make Asus a feedback with suggestion to change fan boost to button.
Second, I went a bit deeper and get a bit more concrete information. I report it in new thread, but it has no replies. I'll copy it here.
If one set in Fan Boost tab everything between "Auto" and "Max" values of system fan speed via Fan Boost in ROG Gaming Center, according to AIDA 64, the "CPU temperature" strongly rises up , for ~40C. Not motherboard, as reported ealier, but "somewhere" in CPU. Depending on initial temperatures, it can exceed Tjunction. For example: with idle temps 45-50C and fan speed 2000-2600 RPM, when set Fan speed as 75% Fan speed (=4800-4900 RPM) CPU temp rises up to 86-89C, while CPU core temps stay the same 45-50C. Here are values.
If under load, for example, while gaming, with ~75C core and "CPU" temps and 4200-4800 RPM fan speed, when toggling either 75% or even 97% Fan speed (both give 4800-4900 RPM, so fan speed does not go lower) "CPU" temperature rises to 96C while core temps do not, they stay same 75-77C. But core frequencies go 799 Mhz (however, HWInfo64 shows NO thermal throttling), and core VID lowers from 0,9V to 0,6V. According to both AIDA and HWInfo, PCH diode temps are 40-42C, and CPU package (HWInfo) temps is the same as core temps (~75-77C, sometimes a bit (1-2C) higher). If soon enough not toggling auto fan speed back (only auto, not max), laptop shuts down after several minutes because that "CPU temperature" go above 96C and reaches 100C.
This is quite surprising:how can CPU temperature differ so much from core, package and PCH temps (PCH temps in fact show motherboard temp, if so, motherboard is not beeing overheated)? Processor is dominantly its cores, doesn't it? Also even Inside processor only, how can in theory temps differ so much (75 for cores while 89 somewhere else)? I'm really not such a professional, but i have apprehension that this is more like sensor glitch than real overheating. Voltage go low, freq go 799, but no throttling detected and cores with PCH stay well, it's strange. But I can't say clear, is it glitch in retriving information from sensor (and because of this paltop laptop "thinks" that CPU goes overheating and lower voltages, causing minimal frequencies) or during manual intervention in fan speed something really happens with processor' powers and this causes sensor glitch. I think, I'll try to contact tech support one more time.
2) Mostly like you said. On defaults, in Dark Souls III CPU cores very soon go 80-85-80-85C respectevely, somethimes hitting 87-88C. With 99% max processor state average temps are droped to 75-77-76-78, on hards parts of the game going average 77-78 and randomly hitting 81-83. See, for example (temps for 56 min):
With maxed Fan Boost they stay 71-73 even in hardest parts. And it ia game-depended: in Resident evil 7: beginning hour CPU temps stay ~65C.
If I max Fan Bosst with 100% processor state, temps stay the same (80-85-80-85), but throttling is reduced.
Ambient temps are 35 only shortly after power on. Mostly they are 45C (for example, now, when I'm typing this).
P.S.: Also what is your version of Gaming Center, 2.0.2. or 2.0.3.?
Cheers!
06-09-2017 11:32 PM
06-26-2017 01:48 AM
Bahz wrote:
Thank you all for providing back information on this issue, I have already escalated this issue to our notebook team and they are looking into this.
06-27-2017 09:19 PM
06-28-2017 04:08 AM
06-28-2017 08:28 PM
07-08-2017 12:56 AM