cancel
Showing results for 
Search instead for 
Did you mean: 

GL552VW - two annoying issues

maku
Level 7
Hi guys,

I'm having two issues. Maybe you know a solution for that?

1. Headphones
Reproduction scenario:
a) plug in headphones (everything works)
b) hibernate your laptop (works)
c) unplug headphones
d) wake laptop up
e) no sound!!!
Sound gets back only when I plug/unplug headphones or restart windows. :mad:

2. Sleep to hibernation transition (S3 > S4)
I've set my laptop to sleep after 10 minutes and hibernate after 30.
When it's on AC everything works fine - sleeps after 10 minutes, then wakes after another 20 to hibernate. :cool:
When it's on battery laptop goes to sleep after 10 minutes, wakes after 20 minutes, goes to sleep, wakes up... and so on till battery dies. :mad:

Thanks in advice
M
3,714 Views
6 REPLIES 6

xeromist
Moderator
The first issue is that the hardware only sends a connection state change when it is powered and apparently jack detection is not polled periodically. I think the only way to fix that permanently would be a driver update. Check your machine's support page to see if there are any driver updates available.

I don't know if such a change will ever be made so I'd probably change my habits to unplugging before I hibernate or leaving the headphones plugged in until it wakes up.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

I literally have THE SAME issues.... Its driving me NUTS

Audio issue is fixed in (at least it works for me)
http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/Audio/Audio_Conexant_Win10_64_VER8665265.zip
ASUS please update link for GL552VW because V8.66.30.60 is crippled.

Sleep issue - I'm still investigating
Looks like I'm not the only one with it - ASUS please fix it also!

Thanks for the driver link. I am updating as we speak, will give feedback if it helps.
Battery issue is a real pain. I use the pc for work and it drains like crazy in my bag. I have even caught it turn on while closed...

I'm not 100% sure that I've found a solution but it looks promising.
Update wifi and bt drivers to 19.50 (offical intel drivers).



You might also want to add this to registry

[HKEY_LOCAL_MACHINE\SOFTWARE\ASUS\ASUS Smart Gesture]
"AutoSetMaxPower"=dword:00000000

This key prevents asus gestures from setting minimum cpu to 100% (default is 5%) - great idea ASUS devs!!!
It will let the cpu enter some power saving states and last longer on battery.

nope... sleep>hibernation on battery still broken