GL552J Rog not starting anymore

[Kropotkin]

Hi guys.
I have a real serious problem.
Situation: i am a sailor and for now on a remote island in Philippines. I use my GL552J for navigation and all my
charts and programs through it. It is 4 months old and normally a nice tool to do all i want. It is with windows 10.
Now i cannot move anymore since it went yesterday into power save mode and did not start anymore.
I had that issue already 2 times before, but then i removed battery and power plug, put battery back and pushed power button
while sticking in power plug and then released button. Then it worked. I changed my settings and could work fine.
Then i was stupid enough to change power management again due to the fact that i had not so much power on the boat.
Then i made a trip yesterday and in mid of the trip the laptop switched off.
Now it seems like dead, only one light, the green led which shows that power is going in.
How can i start it again ?
Excuse my English, i am not native. But please help me, cause I am in a very, very
inconvenient situation.

thanks
Kropotkin

[Kropotkin]

Situation is quite serious.
I am not able to make fun.

If battery is bad, why i cannot get power when it is out ?
What can be a reason that there is not any power. E.g. no backlight on power button.
I still do not understand, if i have a software problem or hardware problem.
Or is it possible that i emptied by my "actions" the cmos battery ?
Still hesitating to open it.
Thanks for everybody who likes to answer.

[Julskey]

If you dont get a led lamp when battery is out and adaptor is plugged, it is possible that you have a defective adaptor. Most laptops can run on adaptor with the battery removed but some dont. Maybe they have some kind of bridging at the battery to prevent laptop from running without battery.

[Kropotkin]

Julskey wrote:
If you dont get a led lamp when battery is out and adaptor is plugged, it is possible that you have a defective adaptor. Most laptops can run on adaptor with the battery removed but some dont. Maybe they have some kind of bridging at the battery to prevent laptop from running without battery.

Is noticed, thanks.
If my adaptor is defective i would not see green light , isn"t it ?

[Kropotkin]

Just some minutes ago i read this in another forum :
"...motherboard for a button-cell battery (it looks like a digital watch battery, but a bit larger)..."
He suggest to take that out and to start the laptop without it.
What do u guys think of it ?
If u think its good, how to do it on my Rog ?

[Julskey]

Kropotkin wrote:
Just some minutes ago i read this in another forum :
"...motherboard for a button-cell battery (it looks like a digital watch battery, but a bit larger)..."
He suggest to take that out and to start the laptop without it.
What do u guys think of it ?
If u think its good, how to do it on my Rog ?

Removing cmos battery is for resetting cmos/bios hang-up. Common for desktop boards. This battery is a cr2032 and is like a quarter (dollar us) in size. This is quite difficult to do since it is not easily accessible, u have to take the laptop apart. Do the easy things first like adaptor and battery, then if no luck, escalate to resetting cmos by removing cmos batt for about 30s, without the battery pack of course. This cmos battery holds your cmos settings when batterypack is removed.

[Kropotkin]

Julskey wrote:
Removing cmos battery is for resetting cmos/bios hang-up. Common for desktop boards. This battery is a cr2032 and is like a quarter (dollar us) in size. This is quite difficult to do since it is not easily accessible, u have to take the laptop apart. Do the easy things first like adaptor and battery, then if no luck, escalate to resetting cmos by removing cmos batt for about 30s, without the battery pack of course. This cmos battery holds your cmos settings when batterypack is removed.

@Julskey
I managed in a slow and careful ride to sail to a small village here.
From here i can access land and go by bus to Puerto Princesa, which is a town.
There are several computer shops. I would not trust in any of them, but its ok to tell them what to do.
Normaly they like to send all to Manila, but they are able to take laptop apart.
U recommended to messure adaptor and battery first, right ?
If we can say they are ok we "escalate" .
So. Would u recommend to take then that cmos out and start without ?

[Stooo]

Is your power button broken? Sounds like it is charging.

[Julskey]

Kropotkin wrote:
@Julskey
I managed in a slow and careful ride to sail to a small village here.
From here i can access land and go by bus to Puerto Princesa, which is a town.
There are several computer shops. I would not trust in any of them, but its ok to tell them what to do.
Normaly they like to send all to Manila, but they are able to take laptop apart.
U recommended to messure adaptor and battery first, right ?
If we can say they are ok we "escalate" .
So. Would u recommend to take then that cmos out and start without ?

No, just take cmos battery out and then put it back after about 1 minute ( to be sure the caps have drained fully).

You do understand that this is not a sure cure as we are not sure this is the reason for your problem. We are just eliminating probable causes. This problem could also be caused by a defective motherboard.

[warryabel]

If your battery light comes on while plugged in, try to charge the unit for an hour and turn on by battery power only too if you haven't already.
Also try to test without the battery and only the AC adapter plugged in as long as you're careful nothing gets near the exposed battery contacts.

Me thought its good to have an 751,because this tip wouldnt help me!

[Julskey]

Have you tried removing battery and putting power plug back in without batter and then push power button? With power plug in without the battery, what is the status of the LED light indicator? (Trying to isolate a defective battery which shorts out power supply. I you have a volt meter, please try to measure the voltage reading of the battery and then measure also the voltage of the dc out of the ac adaptor. Voltage rading should be greater than rated voltage on the adaptor, and battery voltage should be approximatel equal to the rated battery voltage.