cancel
Showing results for 
Search instead for 
Did you mean: 

GL504GW Keyboard Certain Keys not working

WJChae
Level 7

https://rog-forum.asus.com/t5/rog-strix-series/gm504gm-keyboard-drivers-problem/td-p/823557

https://rog-forum.asus.com/t5/rog-strix-series/solved-gl504gs-strange-keyboard-issue/m-p/813383#M195...

Before reading this, please check these two links which is quite same issue I have.

 

It seems like Windows update messed up my driver settings somehow.

The keys A, Q, 1 and Tab don't work properly from time to time.
I.E if I press any one of the above keys without holding down the shift key then no input. If I hold down the shift caps A is entered. If I want small A then I have to enable caps lock then press Shift + a. Similar issue for q & 1. The 1 on my num pad works correctly, only the key 1 above my q key is like this.

basically my A, Q, 1, TAB and ; keys don't work properly (upper left corner of keyboard). Sometimes they work sometimes they don't register at all, but work when pressed with other key (e.g. shift+ or whatever else, I use numluck to be able to write properly).

These are the symptoms currently I have. (descripted on the links above)

I did--

* Delete/Update Drivers

* Re-installed Windows

* Keyboard Firmware Update on this link >> https://www.asus.com/us/supportonly/gl504gw/helpdesk_download/

* Update BIOS

 

What would be the best option I have more?

Just throw this laptop away and never buy ASUS laptop again?

I Know this Laptop is old and almost time to let it go but I REALLY wish to use it little bit more.

Please give me any advice

137 Views
0 REPLIES 0