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GL504GS+GM useful thread [Troubleshooting & Guide]

McCoy
Level 9
Please join thread LETTER TO ASUS FOR ADDRESSING GL504 SERIES PROBLEMS [PLEASE SIGN]

So, here is my GL504GM/GS guide I profound myself while using it extensively in different configurations.
This thread is INTENDED TO GAIN ATTENTION FROM ASUS ENGINEERS! GUYS, PLEASE HELP US GET THIS BEAUTY TO WORK!

DISCLAIMER! DO IT ON YOUR OWN RISK! IT IS NOT SAFE! IT CAN (AND IT WILL) VOID YOUR WARRANTY!

Basic information:
ASUS GL504GS Downloads page
Current (23/11/2018) is BIOS 305!

The microstuttering, lags and freezes

Let’s get it point-by-point, because there is a single problem which is consist of different cases.

The CPU

So, our 8750H is a hot one (relatively to similar mobile solutions), let’s analyze its role in our headaches :

Throttling: understanding Thermal (THER) and Power Limit (PM) throttling

So the basic approach is to check whenever it takes place on your laptop. The best tool is Intel XTU, please do the following:


  • Install Intel XTU
  • Add graphs for all available throttling (Power Limit, Temp)
  • Go and play
  • Periodically check what is up with graph


See? If it’s not PMed, then it is TEMPed. What to do?
[EASY SOLUTION]

Change your power plan, by modifying power to CPU from 100% to 99% and totally lock Turbo Boost. It’s a solid solution which will sacrifice raw power in matter of better (way better Temps), and way lower noise.

[MEDIJM SOLUTION]

Use XTU to downvolt CPU, by lowering core voltage.

[HEAVY DUTY SOLUTION]

Disassemble and repast ALL thermals in your laptop. Check this video for guidance:


[ULTIMATE SOLUTION]

Do all above (except easy one), and...

... download the shell.efi, and modify some variables by loading shell in disabled secured boot in UEFI.

The Nahimic solution

Do fresh windows install, and DO NOT INSTALL NAHIMIC and Sonic Studio.

Liquid metal repasting guide (by myself!)

FAQ:

: Cooling Pad or unflat position leads to significant FPS drops and/or stuttering
Mentioned here: https://rog.asus.com/forum/showthread.php?105890-Strix-Scar-II-Cooling-Pad-Causes-FPS-Drop-Terribly
: Reason is interconnected with adaptable cooling algorithms which ASUS itself realized by using leveraged way. So until SOME temp is reached (ex. 80c), fans are not kicking in – on border temp 79c system struggles with power limit and/or temperature throttling. Additional cooling distort variables on which such algorhytms are based, and significantly affects fans workaround. So it’s ok, if GL504 ran faster on higher temps.

Shortly: Cooling pad is distorting pre-defined cooling algorithms (also known as FAN CURVES). It won't help you with temps, they WILL stood the same, but you will reduce noise.

: What is GRUB? And what's it for? And how to GRUB?
: GRUB is external EFI shell, that gives you an ability to change variables of settings in UEFI-BIOS of our GL504GS/GM, without modifying BIOS itself.
ASUS GL504GS BIOS unlock thread, and GRUBing guide


: I can't install basic touchpad drivers after windows fresh install!
: Please install basic Intel Serial I/O driver from ASUS download page.

: I just bought my laptop 2 weeks ago, and i playing every games the gpu/cpu temp around 85-90°. Is that normal for this laptop?
: There are two types of answers ...
The short one - YES, that is probably fine, make sure Overboost is on, so heat dissipation is on its maximum.
The long one ...
Current thermal management of Intel processors is really complicated things. Especially in terms of Turbo Boost and adaptive cooling. Intel have done a great work making their processor as cool is possible under low load, and as powerful as possible in high load under. Unfortunately, ASUS engineers didn't spend enough time to get it cooling system (very well designed, though!) to correctly. If you're not experiencing significant performance drops - please switch Maximum Processor State to 99%, so you will be able to SIGNIFICANTLY reduce temperatures and noise level.


: Cann't find any info about different models...Does this model actually have 144Hz display or not?
: All GL504GS/GM are equiped with 144Hz screen.
62,963 Views
139 REPLIES 139

Tor_Spo wrote:
buy proper oil and oil the bearings inside the fan, it should help 🙂

little help
https://www.youtube.com/watch?v=1lxvmay2tn0


The fan is working and moving fine. As I mentioned, the noise started about 3 weeks after I bought the laptop. It's not a dust issue.

It's like a mechanical rattling noise. If I take the laptop apart and I spin the fan with my finger, it's okay, it spin fine and it doesn't make any noise.

But thanks for the video, I might try opening it and putting oil on the fan if I can take it apart.

Celmad wrote:
Yes, I'm experiencing the same since a few weeks after I bought it. Today, almost a year after I bought it, I've opened up the laptop, cleaned the dust, etc, but can't fix it.

It's very very annoying. The worse part is that the normal position of the laptop is how it makes the most noise...

Anybody with the same issue has found a fix for it??


I did exactly what the they explained at the first post (https://www.youtube.com/watch?v=Ro7kpQCAWeg&feature=emb_title) and it worked perfectly. It is quiet and cooler. Great!

Here it is the stress test results with and without the repaste and undervolt:
Without:
83368
With:
83369

I have the Hero II. How do I see what the fans RPM is?

leandrofgr wrote:
I did exactly what the they explained at the first post (https://www.youtube.com/watch?v=Ro7kpQCAWeg&feature=emb_title) and it worked perfectly. It is quiet and cooler. Great!

Here it is the stress test results with and without the repaste and undervolt:
Without:
83368
With:
83369


Hey, thanks for replying. However, as I explained above, my issue is not related to thermals, performance or fan running too fast/loud in that sense.

My particular laptop performs very well and very cool, I have undervolted both CPU and GPU and have 32GB RAM HyperX 2660Mhz XMP. I even got the second highest Geekbench 5 multicore score of every GL504GM laptop and it's extremely stable and doesn't have any blue screen or anything.

The problem is a rattling noise in the left fan even at idle or normal loud. When gaming and the fan goes quicker the rattling noise kinda dissappiar. If I change the the position of the laptop changing the angle it's sitting, the rattling noise changes.

The fan is clean.

May I ask what is your default "Turbo Boost Power Max" Value on Intel XTU

84748

Celmad wrote:
Hey, thanks for replying. However, as I explained above, my issue is not related to thermals, performance or fan running too fast/loud in that sense.

My particular laptop performs very well and very cool, I have undervolted both CPU and GPU and have 32GB RAM HyperX 2660Mhz XMP. I even got the second highest Geekbench 5 multicore score of every GL504GM laptop and it's extremely stable and doesn't have any blue screen or anything.

The problem is a rattling noise in the left fan even at idle or normal loud. When gaming and the fan goes quicker the rattling noise kinda dissappiar. If I change the the position of the laptop changing the angle it's sitting, the rattling noise changes.

The fan is clean.


I have exactly the same problem, left fan, everything.

I just didn't open up the case to check it

It seems a common issue even with other flagship ASUS laptops after the first weeks of usage.

It is probably due poor quality fan or a bad assembled one.

I guess the only solution is to RMA the model if you're in warranty.

For those that are interested i found a youube video of an GL504GS having the same issue, but in this specific case it is on the right fan:
ASUS GL504GS RIGHT SIDE FAN RATTLE by Jake

Ive already undervolted my CPU to -0.85, disabled BD procshot, changed speedshift EPP to 0 using throttlestop and repasted the CPU and GPU with arctic MX-4 and my temps was good when playing Games.

85397

Ive also stressed test the CPU and GPU and the temps was stable below 85C

The problem Im having is when my GPU utilization is reached from 99% to 100% . The framerate will drop significantly (PUBG Game)

silvergem wrote:
Ive already undervolted my CPU to -0.85, disabled BD procshot, changed speedshift EPP to 0 using throttlestop and repasted the CPU and GPU with arctic MX-4 and my temps was good when playing Games.

85397

Ive also stressed test the CPU and GPU and the temps was stable below 85C

The problem Im having is when my GPU utilization is reached from 99% to 100% . The framerate will drop significantly (PUBG Game)


The issue was temporariy fixed when i disabled my turbo, My GPU setup was default and ot overclock or undervolted. Any of you enounter this issue?

silvergem wrote:
Ive already undervolted my CPU to -0.85, disabled BD procshot, changed speedshift EPP to 0 using throttlestop and repasted the CPU and GPU with arctic MX-4 and my temps was good when playing Games.

85397

Ive also stressed test the CPU and GPU and the temps was stable below 85C

The problem Im having is when my GPU utilization is reached from 99% to 100% . The framerate will drop significantly (PUBG Game)


[Temporary fix]
Disable Turbo