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GL504GM Problem!@ Stuttering,constant FPS drops etc.

p1nkmeth
Level 7
Hello! Thats my first Asus ROG laptop( GL504GM , i7-8750h + GTX 1060 + 16GB RAM) and i have few problems that i encounter and cannot find a fix for them.
From few days im trying to figure it out,why im getting that nasty FPS drops when i play lets say GTA or BF1 on Medium or High settings,currently using Intel XTU to monitor my temps, well they are pretty good ( 71-75, no power Power limit throttling, no Thermal Throttling). When i start the game, first 10 minutes are okay but after that my FPS goes down from 90 to 25 for few seconds and goes back to 90 , and this every half a minute.As far as i see from Intel XTU, CPU and GPU are not overheating or someting,not sure whats happening.Tried Overclocking,reinstall drivers, reinstall clean Windows,changing power plans, max perfomance from 100% to 99% etc. and the problem still persist.First i thought it may be the Intel Turbo Boost , disabled it from Throttestop and the thing still getting my fps down. I dont know what to do more. Any suggestions what could be ? Thanks in advance!:mad:
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21 REPLIES 21

Nickvassilakos wrote:
Please check the BIOS version that it is currently installed on your device and try to install the latest one.

Your product has pre-installed the ASUS utility WinFlash Version V3.2.2 that could be also downloaded from the below link

https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/Winflash/WinFlash_Win10_64_VER322.zip?_ga=2.184...

In order to check if you have the latest BIOS version you have to connect the Notebook with the charger and the battery level is more than 50%.

Then you have to download and unzip below file* on the “desktop

”Please “run” (double click on the icon) the utility WinFlash and load the already downloaded file.

*BIOS Version 307
https://www.dropbox.com/s/vgie6ip353qxcqj/GL504GM-AS.307.zip?dl=0

Please find below the related instructions
https://www.asus.com/us/support/FAQ/1008276/

Has anyone updated to the 307 bios using this link? i want to ensure that is a safe link..

durus.mihai wrote:
Has anyone updated to the 307 bios using this link? i want to ensure that is a safe link..


Don't bother messing around with modded bioses unless you really know what you're doing. Be sure to have a proper dump of your stock bios and an spi programmer in hands, in case something goes wrong.

I mean, the link itself is safe, it's dropbox. The download is just a zip file with the bios file in it.

FULLMETALJACKET7 wrote:
Don't bother messing around with modded bioses unless you really know what you're doing. Be sure to have a proper dump of your stock bios and an spi programmer in hands, in case something goes wrong.

I mean, the link itself is safe, it's dropbox. The download is just a zip file with the bios file in it.


the bios file is safe nothing to worry because i updated mine with this link with no problems

Nickvassilakos wrote:
Please check the BIOS version that it is currently installed on your device and try to install the latest one.

Your product has pre-installed the ASUS utility WinFlash Version V3.2.2 that could be also downloaded from the below link

https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/Winflash/WinFlash_Win10_64_VER322.zip?_ga=2.184...

In order to check if you have the latest BIOS version you have to connect the Notebook with the charger and the battery level is more than 50%.

Then you have to download and unzip below file* on the “desktop

”Please “run” (double click on the icon) the utility WinFlash and load the already downloaded file.

*BIOS Version 307
https://www.dropbox.com/s/vgie6ip353qxcqj/GL504GM-AS.307.zip?dl=0

Please find below the related instructions
https://www.asus.com/us/support/FAQ/1008276/


Best stuff I read since I bought the laptop! 🙂 Thanks a lot, updating to BIOS version 307 completely fixed the random FPS drop for me.

Late on this, but just to let you know, I believe the problem was due to putting the laptop on a elevated surface for some reason.

Someguy363 wrote:
Late on this, but just to let you know, I believe the problem was due to putting the laptop on a elevated surface for some reason.


That's a known issue. The thing is, why on earth placing a laptop on an inclined surface would affect its performance? I guess we will never know.

FULLMETALJACKET7 wrote:
That's a known issue. The thing is, why on earth placing a laptop on an inclined surface would affect its performance? I guess we will never know.


thats a mystery dude i even encountered it on my GL504GM unit but when i updated my bios to 307 everything is all ok for now except for the sound issue though

Nihck5
Level 7
bios 307 is now available on the official asus gl504gm support page.

... still waiting on that audio driver update to fix the issue of no sound after the laptop goes to sleep.

not out for my GL504gs so far on asus page 😞

Nihck5 wrote:
bios 307 is now available on the official asus gl504gm support page.

... still waiting on that audio driver update to fix the issue of no sound after the laptop goes to sleep.


I am surprised to see this many people with this stuttering issue; looking forward to getting home and updating to newest bios (fingers crossed it fixes issue). I thought that i possibly bought a junk/bad egg/damaged gaming laptop. I was getting pretty sick to my stomach where my gaming desktop has similar specs (i7-8700k, gtx1060 6gb, 16gb ram) and was handling the games buttery smooth compared to my stuttering laptop. Even updated my ram to 2 x 16gb (overkill i know) instead of 1 x 16gb, read that 2 sticks has better performance.

***Update***

Updating to BIOS 307 seems to have corrected the stuttering in my gaming. Will keep an eye on it and see how it holds out. Pretty relieved having it work like it should.