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GL502VS Bricked via Windows 10 Bios 306 update

Ozy311
Level 7
My laptop took a VERY unexpected bios update via windows 10 update last night. *

First question... WHY?!?! Why would you EVER push a BIOS update this way?

*I wasn't able to jump on it fast enough to cancel it. After the update the system rebooted and performed the typical DOS flash. *It then rebooted and hung on the splash screen. *I was unable to get into the BIOS or boot. *The system was frozen on this splash screen.

80691 *

I then read an adjacent post on this forum about the SSD issue. * This laptop has a M.2 boot and a 2TB Samsung Pro SSD in the 2.5" slot. * I removed both devices, and it posted! * I then added back the M.2, and again it booted fine into windows. *As soon as I re-attach my SATA SSD, the laptop does not boot. * I tried turning off S.M.A.R.T., no go. *I tried turning off SecureBoot, no go either. * So I have now temporarily removed the SSD to get back into Windows. * I attempted to revert the bios to v302, which is 2 years old, and I cannot via the Bios Flasher or WinFlash. *80692

80693

Now what?!

How DARE Asus push a BIOS update without option or warning via Windows 10 update, and NOT LET US REVERT?!

What am I to do now? *I have an open ticket with Asus support claiming they will call me tomorrow about it.

Any ideas from anyone who has gotten around this issue? *

:mad:

PS For some reason this forum is inserting asterisks between my sentences, and I don't know why... *
306 Views
15 REPLIES 15

I just had this same issue with 1903. Mine is cause by a Samsung 860 EVO as the secondary drive. Remove that and the computer boots. I rolled back to 302 with Winflash and was able to reboot with the EVO drive in. However, upon restarting again it auto updates to 306 on startup.

Narkanin wrote:
I just had this same issue with 1903. Mine is cause by a Samsung 860 EVO as the secondary drive. Remove that and the computer boots. I rolled back to 302 with Winflash and was able to reboot with the EVO drive in. However, upon restarting again it auto updates to 306 on startup.


Thank you very much Narkanin , I had the same issue with a 860 Evo as 2nd HD.
Thanks to your post I was able to reflash 302 after removing the second HD. windows then booted fine from my M.2 SSD
It is a very weird behaviour, with 306, I also was stuck in Asus logo without the opportunity to enter bios.

I do not get an auto update for the 306 Bios, so everything is "back" to normal.

Btw, is there any way to reset Bios when having this problem?

schilli wrote:
Thank you very much Narkanin , I had the same issue with a 860 Evo as 2nd HD.
Thanks to your post I was able to reflash 302 after removing the second HD. windows then booted fine from my M.2 SSD
It is a very weird behaviour, with 306, I also was stuck in Asus logo without the opportunity to enter bios.

I do not get an auto update for the 306 Bios, so everything is "back" to normal.

Btw, is there any way to reset Bios when having this problem?


Im curious do you have a program called ASUS Live Updater installed? It was this program pushing the BIOS update alongside Windows 1903. Once I got rid of it I could make the upgrade. Super annoying.*

AFRIKA
Level 7
Ozy311 wrote:
I assume this is the page?


No it isnt, this is just a forum for user to user interaction, no official ASUS support is served here..

AFRIKA wrote:
No it isnt, this is just a forum for user to user interaction, no official ASUS support is served here..


You can say that again.

StarJack

StarJack wrote:
You can say that again.

StarJack


???