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GL502VS black screen after waking from sleep.

fachiri1808
Level 7
So I've recently acquired this laptop, and it's very good for the most part, the only problems I have are the trackpad does some weird things sometimes, which doesn't really matter that much since I use a mouse most of the time, but the other problem is that when I wake the laptop from sleep, the screen stays off, the keyboard is responsive and I can raise and lower the backlight brightness on the keyboard, but the screen is unresponsive. The only way I can fix it is if I put it to sleep again and re-wake it. I heard that this is a problem with some Windows 10 laptops, but I'm not sure if this is a problem with Windows 10, or if it's a problem with the laptop itself.

tl;dr: Laptop wakes from sleep with a black screen, and needs to be put to sleep and re-woke again to operate, is this a problem with Windows 10 or the laptop itself?

Thanks.
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3 REPLIES 3

BurlaMatto
Level 7
It did the same to me (after hibernation not sleep)

BurlaMatto wrote:
It did the same to me (after hibernation not sleep)


Do you still have the laptop?

Is it something that bothers you, or are you living with it?

fachiri1808 wrote:
Do you still have the laptop?

Is it something that bothers you, or are you living with it?


it's just happened once..maybe it was windows let's see