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GL502vs Asus Service Care on discharge and heat problem

nytwolf45
Level 8
Here's what they said about the discharge and heat problem of GL502 when I emailed them.

62652

Umm... 4 inch high. How do I do this 4 inches again?

I asked about undervolting and they do not suggest this. Instead they want me to take it to a service center for servicing, 3-5 days.
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1 REPLY 1

Bahz
Level 12
Thanks for bringing this to our attention, I'll pass this over to our Taiwan service team to follow up with our Philippines service team regarding this.

We apologize for the inconvenience caused, could you please send me a private message with your Case ID#, RMA#, and product serial number?

Thank you,
Bahz