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GL502VMK Freezes whenever I restart system.

Level 7
Hi everyone! I hope you all are doing fine. I don't know what happened to my laptop but I'm damn tensed. I saved so much of my pocket money for years to afford this laptop and I take care of it more than any other thing I own. I've this laptop for about 1.5 year. So the issue is as title suggests, my laptop all of a sudden freezes when I click restart. Like it does restart but it doesn't come to ASUS ROG Logo again, instead the screen goes totally black and the pixel lights are all off but the power button light stays on, the fan stays on but no display nothing, the only solution is force shutdown and then when I boot it, it normally boots into windows. I've tried everything like installing new windows (Installed new 4 times), upgrading and downgrading BIOS, Installing all drivers from ASUS website, removing hard drive to make sure it is not faulty but NOTHING WORKS!!:(

Note: I noticed one more thing that when I install chipset driver, that is also when my system totally hangs and I've to force shutdown.

Please anyone who knows anything about it, help me! I'm damn worried, I don't have enough money to buy a new one yet!

If anyone can help me, I'll also provide a video link as to what is happening.

talhamuneer wrote:
Exactly bro... I think I've To live with it... But yeah laptop works fine. I just shutdown now always except for restarting. I'm pretty sure the thunderbolt controller has gone bad cause whenever I plug something in that port, it always says USB not recognized. But I'm very grateful to you for sticking with me till the end of the road. Without you I wouldn't have been able to discover what I did because of you.

No problem. Keep us updated if you ever manage to fix it.

No problem. Keep us updated if you ever manage to fix it.

Yes I'll for sure brother. 🙂