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G75VW: Cannot boot into BIOS after upgrade to v221

kwaclaw
Level 7
I bought a very recent G75VW (Windows 8 OS, already has the 3630 CPU), and after I got a few blue screens I thought I'll try a BIOS upgrade.

My BIOS was version 218, and 221 was available. So I did. All went well, but recently I wanted to check if Hyper-V was enabled and could not get into the BIOS anymore using F2.

Now, the thing is, it bypasses the Asus logo screen immediately (that would give you some time to hit F2).
I tried everything, pressing F2 continuously, before, after power-on, trying other keys, etc. nothing works.

Tech support suggest Power-on button -> Asus Logo screen -> F2. As if I had not tried that...
They say I should send it in for replacement if that does not work. I don't want to do that, I spent many hours setting up my development environment (could try to clone the disk, maybe)

There is one solution (not a very good one), and it works as follows: Boot into Windows like normal, click on Restart (not Shutdown!!!), and immediately after that, start hitting F2 repeatedly (3-4 times a second). This usually works for me.

However, I would like to know if there is a real fix out here.
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22 REPLIES 22

cheek
Level 9
dunno if this will work for you but its worth a try.

charm bar pn the right
'settings'
click 'change pc settings' at the bottom
go to 'general' tab.
scroll to bottom for advanced start up. click 'restart now'
your machine will restart.
choose troubleshoot -> advanced option -> uefi firmware ->restart
machine will boot into your bios.

Sometimes hitting F2 doesn't bring me to the BIOS either, so what I do is, before powering on, hold F2, power on, continuing to hold F2 and I get into the BIOS...
G75VW-DS73-3D | 670m 3GB | 32GB RAM | 1TB RAID-0 2 x 830 512GB SSD DualBoot | Killer-N 1103 WiFi

SUKARA
Level 10
Try remove the battery form the notebook, and wait 1min after,plug in the AC power adapter cable
Then re-start the notebook,
finally, hold "F2" key try to into the bios manual....

Thanks for all the advice.

The restart into BIOS from the OS works, but is essentially the same as my own solution - it requires a working OS.

I tried the other 2 suggestions, holding F2 before power-on, and taking the battery out, but none of them worked for me.
I am inclined to believe that it is a BIOS issue, and hopefully the next BIOS version will resolve it.

Is anyone else running BIOS v221?
I was think about going back to the olde BIOS, but I did not make a backup, and v218 is not available online.

kwaclaw wrote:
Thanks for all the advice.

The restart into BIOS from the OS works, but is essentially the same as my own solution - it requires a working OS.

I tried the other 2 suggestions, holding F2 before power-on, and taking the battery out, but none of them worked for me.
I am inclined to believe that it is a BIOS issue, and hopefully the next BIOS version will resolve it.

Is anyone else running BIOS v221?


Ok I replied to another similar thread too, but now I seem to have the same problem too. I just can't get to BIOS setup anymore with F2, even if holding it down while powering on the PC.

It used to work with BIOS 221 (with Win7), but after I also installed Win8 Pro on the secondary drive... now I can't anymore. It is as if Win8 somehow blocks me from doing that?

And yeah, I have actually shut down the PC, not just put Win8 to sleep or hibernated it. I can see the ASUS logo when I power up.

timppu wrote:
Ok I replied to another similar thread too, but now I seem to have the same problem too. I just can't get to BIOS setup anymore with F2, even if holding it down while powering on the PC.

It used to work with BIOS 221 (with Win7), but after I also installed Win8 Pro on the secondary drive... now I can't anymore. It is as if Win8 somehow blocks me from doing that?

And yeah, I have actually shut down the PC, not just put Win8 to sleep or hibernated it. I can see the ASUS logo when I power up.


Reload the BIOS using USB method
G75VW-DS73-3D | 670m 3GB | 32GB RAM | 1TB RAID-0 2 x 830 512GB SSD DualBoot | Killer-N 1103 WiFi

BNaughty wrote:
Reload the BIOS using USB method


I'm unsure what is the "USB method", but I presume you are suggesting downgrading the BIOS back to some older version, right?

I actually found a way to get to BIOS setup from Win8, and it was the trick of performing the shutdown/restart from the charms menu:

setting => change pc settings => general => to the very bottom of the list

Only if I perform the Win8 shutdown from there, then my F2 or Esc key presses are recognized during the boot, even though I get the ASUS splash screen even without...

If I perform restart/shutdown from the Win7, then there are no such problems. So to me it seems some kind of quirk on Windows 8, ie. some of its shutdown options somehow suppress entering the BIOS setup. I don't know if this happens only with BIOS 221, or also older ones.

timppu wrote:
I'm unsure what is the "USB method", but I presume you are suggesting downgrading the BIOS back to some older version, right?

I actually found a way to get to BIOS setup from Win8, and it was the trick of performing the shutdown/restart from the charms menu:

setting => change pc settings => general => to the very bottom of the list

Only if I perform the Win8 shutdown from there, then my F2 or Esc key presses are recognized during the boot, even though I get the ASUS splash screen even without...

If I perform restart/shutdown from the Win7, then there are no such problems. So to me it seems some kind of quirk on Windows 8, ie. some of its shutdown options somehow suppress entering the BIOS setup. I don't know if this happens only with BIOS 221, or also older ones.


Have a 2gb or less USB Flash Drive
Format it as FAT16
Place the BIOS files on it (221 or lower)
Insert it into your G75 in an off-state
Hold down FN + Home while powering on
It will launch the BIOS flash utility
G75VW-DS73-3D | 670m 3GB | 32GB RAM | 1TB RAID-0 2 x 830 512GB SSD DualBoot | Killer-N 1103 WiFi

I did an update to this BIOS version as well and had many problems......
Immediately after the update with .221 file from Asus website, my backlit keyboard started to act up (on and off - flickering) and I decided to restart again....
I did use Winflash for that process - though I heard many don't recommend that - but I've done it in the past with other Asus laptops, so what the heck....
The only thing I saw after that was the power button light and I heard the fans running.
SSD, HDD, GPU, screen, CPU - DEAD !!!
I used my old Toshiba Satellite to find every possible solution to fix it, but it was impossible to do without voiding the warranty :[
Fortunately I live in NYC vicinity and I'm able to get it fixed @ the NYC authorized location pretty quick (at least last time it was fast with my Asus K53SV HDD swap).
Well for the next 2 weeks Asus didin't send the motherboard to the repair center and took their time to give any info to them about the shipping progress. It was the most annoying wait I ever had with any laptop !!!!!

The point I'm trying to make is that .221 is a piece of crap, the end result of that update was me losing my G75 for 18 days !

STAY AWAY FROM IT EVERYONE !!!