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G750JS weird restarts when pressed buttons on the keyboard...

matau
Level 9
...just recently i had like 4-5 restart because of "T" "Y" and "G". Every time I pressed those buttons the laptop restarted.
After complete shutdown and wait for 1 min it is back to normal (for now). I have the machine from a year and never had this problem.
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6 REPLIES 6

matau
Level 9
Can someone help out, please? Today I got a few restarts again when I press these buttons.

matau wrote:
Can someone help out, please? Today I got a few restarts again when I press these buttons.


it's a physical problem, you need to open your laptop and shield few places with electric tape so they don't shortcircuit. stop using your laptop before this fix or you can damage the motherboard permanently.
Search this forum for answer, there are many threads regarding this subject.

matau
Level 9
I searched but I didn't find anything related with this. Is there a guide how to open it?

Passion64x
Level 7
Had the same issue with my laptop when i bought it a year ago . Pressing certain buttons laptop would just instantly power off , like a short circuit would occur. In my case the problem was the Nvidia driver - uninstalled everything and installed new driver without the nvidia audio driver etc , only the gpu driver. Never had issues since then. Hope it helps.

matau
Level 9
Thanks for the info!
The only thing I did when this problem start occur was to install sonic studio software.
When i uninstalled it, it seems the problem is gone.

@Passion64x How did you know the problem is Nvidia audio driver?

Passion64x
Level 7
I traced the keys that would kill the pc to nvidia global keys. Then started from there by uninstalling everything nvidia related. Reinstalled and problem persisted. Reinstalled again , but without experience and audio driver and it fixed it . Good to hear you fixed the issue as well .