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G74SX TrackPad Not Working

BriniaSona
Level 7
The trackpad doesnt work but the buttons do. I can click to open things but i cant use the track bad.

I wont be here for a while so please list a bunch of possible solutions.
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5 REPLIES 5

cl-scott
Level 12
If the unit isn't under warranty any more, or you're willing to void the warranty, you can try reseating the trackpad cable. If that doesn't do it, all the solutions tend to point to needing to send it in, because at a minimum the palm rest is likely going to need replacing.

BriniaSona
Level 7
I just bought this thing too, ffs. if i wanted to reseat the trackpad cable, would it involve dissasembling the entire unit?

BriniaSona
Level 7
Update: It works, it's just jumpy and laggy and doesnt responde unless i push hard.

BriniaSona wrote:
Update: It works, it's just jumpy and laggy and doesnt responde unless i push hard.


That sounds like you've got a bad trackpad, and so probably the best thing to do is just send it in. Though I suppose you can try adjusting the sensitivity levels first, but I'm not thinking it'll help much.

Pitcher1
Level 9
if you do all, but not help, please send back to ASUS Service Center, it would be helpful by you, you can visit ASUS websit to find the locate RMA.