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G713qm RGB keyboard flickering

just1marko
Level 7
Hello all, i am having some problem with new laptop, any help would be nice 🙂

g713qm-hx015 - just got it week ago
windows 10 x64
everything updated, windows, drivers, BIOS, and all Asus software including keyboard firmware hotfix

Keyboard rgb microflickering visible 5 secs after setting effect (any, even solid colour), flickering not present in bios or first 5 seconds after clicking on desired effect or if i keep clicking it all the time flicker wont show whil clicking (for example solid colour) . Also, flickring is little less visible when using Aura sync instead of device effect. Flicker is most visible on WASD segment of keyboard.
annoying problem

any similar expirience?
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4 REPLIES 4

raju2529
Level 7
@Just1marko , if possible , just search in asus website , whether asus is released keyboard firmware update , if there means , update it.
aloso you can post in zentalk forum , in zentalk, you can directly talk with asus moderartor.
Intel i5 7200U_ Nvidia 940MX _Windows_11_Enterprise_64bit_22H2_buildno_22621.754

raju2529 wrote:
@Just1marko , if possible , just search in asus website , whether asus is released keyboard firmware update , if there means , update it.
aloso you can post in zentalk forum , in zentalk, you can directly talk with asus moderartor.


hello, thank you
i already updated firmware, it solved keyboard flashing while pressed after inactivity, but i noticed flickering since then actualy, maybe one thing fixed and one broke

update: i tried runing keyboard update in safe mode but it didnt work, but strange thing is now solid colour set in lightning settings (not aura sync) is not flickering! not touching anything

just1marko wrote:
update: i tried runing keyboard update in safe mode but it didnt work, but strange thing is now solid colour set in lightning settings (not aura sync) is not flickering! not touching anything

slight 1 sec flicker present after no keys has been pressed for around 10 sec and you press one