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G531GV light bar (buttom led strip) corner always on

flashrus91
Level 7
Hello,

I was using the laptop with rainbow effect on keyboard while light bar and logo off but suddenly a corner of the light bar lit up and it's impossible to shut off even if you turn down backlight brightness to 0%. This is definitely a software issue but I can't figure out the exact problem.

Any suggestions?
86295
86296
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2 REPLIES 2

flashrus91
Level 7
I've confirmed that this is not a hardware issue - after going back to factory image the problem went away but returned after the software was updated automatically.

Any ideas? 😞

bcwong71
Level 7

I have the same issue here in 2023 with G733 SE. Did you manage to solve it?