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G513QE RTX 3050ti laptop firmware update failed and errors

LuckySLS
Level 7
Hi,
i just today got my new Asus ROG Strix G513QE-HN115T Laptop. This has an RTX 3050ti mobile graphics.
After few hours of use I got a firmware update pop up in cmd window which went automatically but failed with an "application already open" error message. Since then my Nvidia control panel doesnt open saying "Nvidia gpu not detected." and is running with igpu.
I tried the following :
1)manually downloaded n tried clean install this driver "466.77-notebook-win10-64bit-international-dch-whql"
2)uninstallled nvidia files with DDU 18.0.4.0. and manually installed the above said nvidia driver. but still the same message.

Additional info in the attached image.

Is there any commands/option to make windows or Nvidia to ping n download the latest bios again? or can Asus help with this in any way?

Thanks!
2,214 Views
1 REPLY 1

Blake1
Level 10
Hi LuckySLS,
Can you share below 2 screenshot?
1.Device Manager >Nvidia GPU device>right click on the device and select [Property]>take a screenshot of the General Tab page.
2. MyAsus>Customer Support>Live Update> take screenshots showing Update History and pages of [Essentials] and [Latest].
Thank you very much.