Fans not working (Strix g16)

[Jonnyboy1231]

The fans don't work, it thermal throttles and gets super slow until i open myasus and test fans, it then goes to 3000 rpm and has no issues

(After myasus fan test)

[Jonnyboy1231]

(I have updated everything from settings, my asus and armoury crate)

[Flo]

Are you using CPU undervolt in Bios?

If yes try again without CPU undervolt to see if it solves your issue.

If yes, then use a less aggressive undervolt setting.

[Jonnyboy1231]

I'm not exactly sure what undervolt is but I believe i have found a solution... i usually hit the power button when leaving it, and when it wakes up the fans are off pemanently, however when i restart it the fans turn on and work great (3900 rpm idle) 5400rpm running my usuall programs)

[Kezmark]

Whilst I don't know what the specs for the fans on your model are, 3000rpm in myasus still sounds way too low. So to me sounds more like a fan issue. Don't know what your fan curves are either so it's hard to say. 

Also your system fan is at 0 rpm there. So that seems like it's full dead, or your curves are terrible, since that's over the pch and that ****** is always hot, as asus couldn't bother to find a way to stick a heat sink on it. For the future, it helps to stick a thermal pad between it and the system fan, so it transfers some heat. Also, if the system fan is dead it should really make the other 2 ramp up faster.

What does the diagnostic in myasus say? Since it should be able to tell if the fans are bad. Could be that something else is causing it.

[Jonnyboy1231]

I believe i have found a solution... i usually hit the power button when leaving it, and when it wakes up the fans are off permanently, however when i restart it the fans turn on and work great (3900 rpm idle) 5400rpm running my usual programs)

[Kezmark]

Could be an issue with windows sleep mode/hibernate then, or how it interacts with armory crate/whatever you're using to control the fans. Not sure if it's a common issue since I usually shut down the laptop... but yeah, in that case it can't be the fans or anything like it. 

You could try restarting armory crate/g-helper and see if they start working without restarting the whole laptop, since it could be they don't get woken with the rest of the laptop.

[Jonnyboy1231]

Thank you!

[eXplode · Accepted solution]

https://rog-forum.asus.com/t5/rog-strix-series/strix-scar-g18-fan-control-issues/m-p/1059673#M207541 try the solution from this post

[Jonnyboy1231]

Thank you very much!