Hello,
I recently bought an ROG Strix G16 laptop running Windows 11, and I've encountered an issue where the GPU and CPU fans are showing 0 RPM. I'm planning to have the laptop serviced by ASUS Customer Service in my area, but I wanted to check if anyone here has experienced a similar problem and might be able to offer advice.
Here’s what I’ve already tried:
- Reinstalled Armoury Crate
- Checked BIOS (it shows 0 RPM)
- Adjusted Manual Fan Speed in Armoury Crate
- Tested Turbo, Performance, and Silent Modes in Armoury Crate
- Restarted the laptop multiple times
- Vacuumed the intake and exhaust of the fans
- Updated everything, including GPU drivers, Windows, and BIOS
I’ve been using the laptop without issues until about a week ago when I played NBA 2K23. During the game, I experienced a significant drop in FPS for the first time. Upon checking Armoury Crate, I noticed the fans were at 0 RPM. Any help to resolve this would be greatly appreciated.
Note: I haven’t made any changes to BIOS settings.
Thank you!
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