Hi ASUS ROG Community,
I am in urgent need of help with my ASUS ROG Strix G713PV. I’ve been using this laptop for almost 6 months, and it has been an absolute nightmare. The laptop frequently shuts down out of nowhere, and I am constantly faced with blue screen messages from Windows 11 that force me to restart.
Here’s a summary of the issues I’m facing:
- Frequent random shutdowns: The laptop powers off without any warning or apparent reason.
- Blue screens of death (BSOD): VIDEO DXGKRNL FATAL ERROR error message that lead to forced restarts.
- Impact on my work: I’m disconnecting from important meetings, unable to use autosave features properly, and it’s severely impacting my job performance. I am at the brink of losing my job due to these issues.
Steps I’ve taken to resolve the issues:
- Updated the BIOS to the latest version.
- Ensured Windows 11 is up to date.
- Updated NVIDIA drivers to the latest version.
- Scoured the internet and forums for solutions, but nothing has worked.
I am desperate and willing to do whatever it takes to fix this problem. I can share whatever stats, data, informations you need. This situation feels like a nightmare, and I cannot continue like this.
Please, if anyone has any advice, solutions, or can point me in the direction of someone who can help, I would greatly appreciate it. I’m begging for assistance as my livelihood is on the line.
Thank you in advance for your help and understanding.
