When turning on the notebook, an image appears until the part of the Windows loading, then the screen goes out but the keyboard remains on (lights), then I turn off the screen with FN + F7 and the keyboard turns off (the lights) together, I press FN + F7 again and the screen and keyboard turn on normally.
I have already formatted windows, I have no way to update the bios because my battery has broken and this model is only possible to update with the battery for my unhappiness.