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bug asus battery health charging

aster94
Level 8

‎11-13-2018 03:09 AM

Hello,

i bought a new gl504gm and installed asus battery health charging from the windows store
at first use it worked correctly stopping the charge at 60%
then it stopped working and now it charge the battery until 100&
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2 REPLIES 2

aster94
Level 8

‎11-13-2018 05:36 AM

the bug is caused when the ac power is connected to the laptop BEFORE power on

@anyone-from-asus could you solve?
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ruangel
Level 7
In response to aster94

‎12-10-2018 01:49 AM

In my opinion this is very important topic from customers that ASUS support should look into.
I love how my SCAR II performs in games but it just sucks when it comes to things like color calibration, battery health and nvidia optimus doesn't support external monitors. It's become very frustrating after the numerous troubleshooting done.
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