Black screen with my GL553VD

[Torrinn]

Hello,

My ROG CL553VD have a problem. When i start the computer the screen remain completely black just the keyboard light up. This problem had occur right after the unspected shutdown of the computer during an Asus update (I really dont know why the computer had shutdown, the battery was charge). I remark that the HDD LED flash for like 1 ms and dont reflash at all. I'm really worried for this problem because this laptop was bought only the last month.

Thanks for your help.

[Bill]

Hello Torrinn
Thank you for your inquiry, but for your case, I would suggest to send it for RMA.
Our engineers will help you fix it, thank you