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Asus System Analysis for MYASUS crashes daily over 200 times

KITT_2013
Level 10
Asus System Analysis, the software that MYASUS app uses to identify the hardware, crashes over 200 times each day. I get tons of error messages in the Reliability Monitor, repeating each 5 min.
The file causing problems is located in this folder:
C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_34ba03d292044348\ASUSSystemAnalysis\ [AsusSystemAnalysis.exe]
It mentions this module that is faulty: AsusWinIo64.dll.
I am using the latest version of all the software.

Thank you! I am looking forward for a fix.
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1 ACCEPTED SOLUTION

Accepted Solutions

KITT_2013
Level 10
Asus launched a new update for MYASUS app and I have noticed that after the update the crashes didn't happen anymore. Although imma still check for it and if I see anymore crash related to the system analysis I will do what you told me. Thank you!

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3 REPLIES 3

KorosuKivy
Level 10
KITT 2013 wrote:
Asus System Analysis, the software that MYASUS app uses to identify the hardware, crashes over 200 times each day. I get tons of error messages in the Reliability Monitor, repeating each 5 min.
The file causing problems is located in this folder:
C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_34ba03d292044348\ASUSSystemAnalysis\ [AsusSystemAnalysis.exe]
It mentions this module that is faulty: AsusWinIo64.dll.
I am using the latest version of all the software.

Thank you! I am looking forward for a fix.


Follow this:
Enter control panel and go into add and remove programs
in the search bar type "Asus"
Uninstall "My Asus"
Goto C:\Windows\System32\DriverStore\FileRepository\
Search for asussci folders
Ensure that they are deleted or that the contents are deleted.
goto https://www.asus.com/support/MyASUS-deeplink/
Download My Asus
Restart
visit the same webpage and accept the popup prompt to open my Asus.

Its likely that the .dll you mentioned is corrupt and will require a clean install

KorosuKivy
Level 10
KITT 2013 wrote:
Asus System Analysis, the software that MYASUS app uses to identify the hardware, crashes over 200 times each day. I get tons of error messages in the Reliability Monitor, repeating each 5 min.
The file causing problems is located in this folder:
C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_34ba03d292044348\ASUSSystemAnalysis\ [AsusSystemAnalysis.exe]
It mentions this module that is faulty: AsusWinIo64.dll.
I am using the latest version of all the software.

Thank you! I am looking forward for a fix.


Follow this:
Enter control panel and go into add and remove programs
in the search bar type "Asus"
Uninstall "My Asus"
Goto C:\Windows\System32\DriverStore\FileRepository\
Search for asussci folders
Ensure that they are deleted or that the contents are deleted.
goto https://www.asus.com/support/MyASUS-deeplink/
Download & install My Asus
Restart
visit the same webpage and accept the popup prompt to open my Asus.

Its likely that the .dll you mentioned is corrupt and will require a clean install

KITT_2013
Level 10
Asus launched a new update for MYASUS app and I have noticed that after the update the crashes didn't happen anymore. Although imma still check for it and if I see anymore crash related to the system analysis I will do what you told me. Thank you!